Security Account Manager

DSI Security Services•Tracy, CA

21h

About The Position

DSI Security Services is seeking a Security Account Manager to oversee daily security operations for a designated client site. The role serves as the primary contact for the client and site leadership, and is responsible for ensuring effective site coverage, personnel management, and compliance with client and company requirements. The position is primarily a day shift role, Monday through Friday, with flexibility required to work evenings, weekends, or holidays as operational needs arise.

Requirements

Account management or site leadership experience required.
Strong verbal and written communication skills.
Proficient in Microsoft Office applications.
Highly organized with strong time-management skills.
Customer-service focused, with the ability to build strong client relationships.
Valid driver’s license with a clean driving record.
Must meet all pre-employment requirements.

Nice To Haves

Contract security experience is strongly preferred.

Responsibilities

Oversee day-to-day security operations at an assigned client site.
Serve as the primary point of contact for the client and site leadership.
Ensure proper staffing, training, and post coverage, and provide coverage for open posts as needed.
Review daily activity and incident reports for accuracy and completeness.
Conduct routine site inspections and audits.
Maintain familiarity with client-specific SOPs and post instructions.
Manage uniforms, equipment, and site supplies.
Interview, hire, and train security personnel.
Manage scheduling to ensure coverage while controlling overtime.
Enforce DSI policies, Code of Ethics, and Uniform Standards.
Support employee retention and engagement efforts.
Communicate regularly with site supervisors and officers.
Conduct performance evaluations and corrective action when necessary.
Monitor completion of client-required training and certifications.