Security Account Manager

Allied Universal•Lagrange, GA

10d

About The Position

Allied Universal is hiring a Security Account Manager to direct daily security operations and help ensure the safety and well-being of the people and places under protection. The Account Manager leads, develops, and motivates security officers and supervisors, while maintaining strong client relationships and delivering high-quality service. The role oversees staffing and scheduling, payroll, employee performance and relations, training, safety, compliance, site operational standards, and inventory of uniforms, equipment, and other essential supplies. It also involves responding to escalated security issues and emergencies and coordinating with clients and internal teams. The annual salary is $83,782.40. Benefits are offered to full-time employees.

Requirements

High school diploma or equivalent.
Meet any applicable state or local licensing requirements, which may be required before employment.
Valid driver’s license if driving a company vehicle or a personal vehicle while conducting business.
At least two years of experience in business operations, security management, or supervising teams in a fast-paced environment.
Experience leading, developing, and retaining a dynamic team while building positive client relationships.
Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.
Ability to evaluate situations, make sound independent decisions, and resolve conflicts efficiently.
Proficiency with web-based applications and computer systems, including Microsoft Office.
Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence.
Financial acumen and ability to manage staffing levels, minimize non-billed overtime, and manage turnover costs.
Planning and organizing skills to control costs related to inventory, including uniforms and equipment.

Nice To Haves

College degree in Business Administration or a law enforcement-related field.
Law enforcement, military, contract or proprietary security services, or facility management experience.
American Society of Industrial Security (ASIS) Certified Protection Professional (CPP) certification.
Previous payroll, billing, or scheduling experience.
Aptitude with security systems, including CCTV, access control, and badge administration.
Graduate of a certified public safety academy, such as Law Enforcement, Firefighter/Paramedic, or Corrections Officer.

Responsibilities

Schedule security officers using AI-powered technology to meet client contract hours while minimizing unbilled overtime.
Hire, coach, and manage security officers and supervisors; oversee payroll, performance, and employee relations.
Serve as the primary point of contact for clients and ensure high-quality service that protects people and property.
Respond professionally to escalated security issues and emergencies, coordinating with clients and internal teams.
Oversee training, safety, and site operational standards.
Manage inventory of uniforms, equipment, and other essential supplies.
Manage staffing levels, control costs, and address turnover costs.

Benefits

Medical, dental, and vision coverage.
Free employee life insurance; basic life and AD&D coverage are also listed.
Paid employee training and development.
401(k) and retirement plan.
Employee assistance programs.
Eight paid holidays annually.
Five sick days and four personal days.
Vacation accrues at 3.08 hours biweekly; unused vacation is paid out only where required by law.
Disability insurance.
Flexible PTO is mentioned in the compensation and benefits section.
Career advancement opportunities within a global security services company.