Security Access Specialist

St. Luke's Health System•Meridian, ID
•Onsite

About The Position

At St. Luke’s, the Security Access Specialist screens and monitors arriving and departing guests for security threats under direct supervision. The role assists Security in assessing potential threats on St. Luke’s campuses, using de-escalation and conflict-resolution skills to address concerns and escalating them as appropriate. The specialist greets guests and provides information about activities and the locations of departments, offices, and services. The role may also record visitor information in electronic monitoring systems, band visitors, assist guests entering or leaving vehicles, handle bags, and provide valet assistance as needed. The position is full-time at Meridian Medical Center, with a schedule of Monday and Tuesday from 11:00 a.m. to 9:30 p.m. and Wednesday and Thursday from 9:30 a.m. to 8:00 p.m. The role is subject to St. Luke’s driving policy and ongoing driving-record checks; employees must maintain a valid, current driver’s license.

Requirements

  • High school diploma or equivalent.
  • No experience required (0 years).
  • Valid driver’s license; must maintain a valid, current license and meet St. Luke’s driving policy requirements.
  • Must not have certain driving-related offenses within the preceding three years, including license suspension, driving under the influence, or reckless or negligent driving; driving records are checked upon hire and continuously thereafter.

Responsibilities

  • Screen and monitor arriving and departing guests for security threats.
  • Assist Security in assessing potential threats on St. Luke’s campuses, using de-escalation tactics and conflict-resolution skills and escalating concerns as appropriate.
  • Greet guests and provide information about activities and the locations of departments, offices, and services.
  • Identify guest needs for golf cart, shuttle, or wheelchair services.
  • Handle basic issues and problems and refer more complex issues to higher-level staff.
  • May record visitor information in electronic monitoring systems and band visitors as appropriate.
  • May open passenger doors and assist guests out of vehicles or with personal bags as needed.
  • May assist with valet services as needed.
  • Perform other duties and responsibilities as assigned.

Benefits

  • Competitive salary and retirement plans.
  • Medical, dental, and vision offerings.
  • On-site massages.
  • On-site counseling through the Employee Assistance Program.
  • Access to the Personify Health Wellness tool.
  • Formal training and career development offerings.
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