Security Access Specialist

St. Luke's Health System•Meridian, ID
•Onsite

About The Position

At St. Luke’s, the Security Access Specialist screens and monitors arriving and departing guests for security threats. Under direct supervision, the role assists Security in assessing potential threats on St. Luke’s campuses, using de-escalation tactics and conflict resolution skills to address concerns and escalating them as needed. The specialist greets guests, provides information about activities and the locations of departments, offices, and services, and identifies guest needs for golf cart, shuttle, or wheelchair services. The role handles basic issues and refers more complex matters to higher-level staff. Duties may include recording visitor information in electronic monitoring systems, banding visitors when appropriate, opening passenger doors and helping guests out of vehicles or with personal bags, and assisting with valet services as needed. Other duties and responsibilities may be assigned. The position is based at Meridian Medical Center in Meridian, Idaho, and is a flex position with a variable shift and a few hours of work as needed by the department. It is not benefit eligible.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license.
  • Must meet St. Luke's driving policy requirements, including having no record of certain driving-related offenses within the past three years; a driving records check is conducted upon hire and continuously thereafter, and the employee must maintain a valid, current driver's license.

Responsibilities

  • Screen and monitor arriving and departing guests for security threats.
  • Assist Security in assessing potential threats on St. Luke’s campuses using de-escalation tactics and conflict resolution skills, resolving concerns as they arrive and escalating them when appropriate.
  • Greet guests and provide information about activities and the locations of departments, offices, and services.
  • Identify guest needs for golf cart, shuttle, or wheelchair services.
  • Handle basic issues and refer more complex issues to higher-level staff.
  • Record visitor information in electronic monitoring systems and band visitors when appropriate.
  • Open passenger doors and assist guests out of vehicles or with personal bags as needed.
  • Assist with valet services as needed.
  • Perform other duties and responsibilities as assigned.
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