Secretary

City of New York • Jamaica, NY

3d

About The Position

The Secretary supports Operations and Property Development staff by preparing and maintaining reports, conducting data research, coordinating repair work with residents, and assisting with administrative processes. The role coordinates sequential scheduling of multiple trades to support timely completion of repairs and work orders, organizes meetings, maintains office files, and works with Authority personnel to resolve issues within an assigned Neighborhood Administrator portfolio. The position may require field work on special assignments with the Neighborhood Administrator. Neighborhood No. 4 includes Berry, Mariner's Harbor, Richmond Terrace, South Beach, Stapleton, and Todt Hill.

Candidates must have permanent civil service status as a Secretary or Clerical Associate. For NYCHA employees, this is a promotional opportunity only and is not available through direct lateral transfer. Employees seeking transfer, promotional, title, or level changes must have served at least one year at their current location and in their current title and level, if applicable. Interagency transfers into NYCHA for employees permanent in the title are not permitted when an active and viable NYCHA promotion or preferred list exists for the same title.

The position requires a four-year high school diploma or an approved equivalent. Candidates must demonstrate accurate typing at a minimum speed of 35 words per minute after errors are deducted. Qualified candidates with disabilities who are eligible for the 55-a Program may request consideration under that program in their cover letter.

Requirements

• Permanent civil service status in the title of Secretary or Clerical Associate.
• A four-year high school diploma or an educational equivalent approved by a State Department of Education or recognized accrediting organization.
• Demonstrate accurate typing on a personal computer at a minimum speed of 35 words per minute after errors are deducted; this requirement must be met for appointment.
• NYCHA employees applying for transfer, promotional, title, or level change opportunities must have served one year at their current location and in their current title and level, if applicable.

Responsibilities

• Create, track, maintain, analyze, and prepare comprehensive reports for Operations employees; conduct data research.
• Collaborate with Property Development staff in delivering citywide services and prepare statistical, descriptive, correspondence, and administrative reports.
• Coordinate with residents to schedule required repair work and follow up as needed.
• Assist with requests and responses according to prescribed guidelines, coordinate repair completion, and ensure completed work orders are returned to the development for closeout.
• Assist in scheduling multiple trades sequentially so work order dates are close together and the entire repair can be completed promptly.
• Organize and plan meetings, including preparing agendas and scheduling.
• Create and maintain office files.
• Work with all levels of Authority personnel to resolve issues related to the assigned Neighborhood Administrator portfolio.
• Perform related duties.
• May go into the field to assist the Neighborhood Administrator with special assignments.

Benefits

• Choice of medical coverage plans.
• Deferred compensation plans.
• Defined pension benefit plan as a member of the New York City Employees Retirement System (NYCERS).

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED