Secretary (Warden's Secretary)

Bureau of Prisons/Federal Prison System • Oakdale, LA

7h

About The Position

The Secretary (Warden's Secretary) receives visitors and incoming calls for the Warden, screens them to identify matters requiring the Warden's attention, and directs other visitors and callers to the appropriate department. The Secretary obtains and provides background information through electronic communication or Bureau of Prisons policy to help address calls requiring the Warden's attention and resolves or assists with concerns raised by staff and visitors.

The position also carries recurring correctional responsibilities. Like all correctional institution employees, the incumbent is responsible for maintaining institutional security, and these responsibilities take precedence over other duties. Successful completion of a three-week Introduction to Correctional Techniques course in Glynco, Georgia, is required. Appointment is subject to pre-employment and panel interviews, urinalysis, physical examination, background investigation, NCIC and credit checks, and other stated screening requirements.

Requirements

• U.S. citizenship is required.
• Meet the applicable qualification requirements through education or at least one year of specialized experience equivalent in difficulty and complexity to the next lower grade level.
• Qualifying experience may include screening calls and visitors; scheduling appointments and making commitments for a supervisor; handling incoming and outgoing correspondence; explaining policies and procedures; setting administrative priorities; managing an office budget; taking and distributing meeting minutes; or instructing and assisting other secretaries.
• Provide actual time spent in qualifying activities, including hours worked per week, for paid or unpaid experience.
• If qualifying through education, submit legible transcripts with the required identifying information; degrees and coursework must be from an accredited or pre-accredited institution recognized by the U.S. Department of Education.
• If selected and qualified based on education, provide an official transcript before the first day on duty.
• Satisfactorily complete the required pre-employment and panel interview, urinalysis, physical, background investigation, NCIC and credit checks, and other applicable screening requirements.
• Complete the three-week Introduction to Correctional Techniques training course in Glynco, Georgia.
• Applicants currently not working in an institution must complete a qualification inquiry regarding misdemeanor domestic-violence convictions to be authorized to carry a firearm.
• Applicants seeking CTAP or ICTAP selection priority must meet program eligibility criteria, be rated well-qualified, and submit the required supporting documentation.

Responsibilities

• Receive visitors and incoming calls to the Warden.
• Screen calls and visitors, determine which require the Warden's attention, and refer others to the appropriate department.
• Obtain and provide background information using electronic communication or Bureau of Prisons policy to assist with calls requiring the Warden's attention.
• Resolve or assist in resolving concerns raised by staff and visitors.
• Maintain the security of the institution as a regular and recurring correctional responsibility, taking precedence over other duties.

Benefits

• Federal employees and their families have access to a comprehensive benefits package; specific benefits depend on position type and should be confirmed with the hiring agency.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed