SECRETARY

Arizona Department of Administration•Lake Havasu City, AZ

4d•$33,000 - $34,000•Onsite

About The Position

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and motivated Secretary to provide administrative support to one or more individuals within the division. The role involves substantial public contact with administrators, parents, individuals, contracted providers, and stakeholders. With minimal direction, the Secretary receives and screens correspondence and telephone contacts for a manager, responds professionally, and uses sound judgment to determine appropriate action. Applicants may not be licensed or certified by the DDD Office of Licensing Certification and Regulation; have a principal interest in, or a spouse or close family member with a principal interest in, a DDD Qualified Vendor Agreement; or be employed or subcontracted by a DDD Qualified Vendor. Employment is contingent on successfully completing background and reference checks and the agency’s ability to reasonably accommodate any restrictions. The position requires driving or using a vehicle to conduct State business, subject to the stated driver’s license requirements. Newly hired State employees must also successfully complete E-Verify.

Requirements

Knowledge of basic office procedures.
Knowledge of proper grammar, sentence construction, and punctuation.
Knowledge of telephone and customer service techniques.
Skill in accomplishing detailed work with speed and accuracy.
Skill in prioritizing a heavy workload.
Skill in operating office equipment such as copy machines and fax machines.
Ability to transcribe dictated materials.
Ability to follow written and verbal instructions.
Ability to collect and organize data.
Ability to greet and assist the general public and visitors with tact and diplomacy.
Successfully pass background and reference checks.
Meet applicable driver’s license requirements for driving or using a vehicle to conduct State business.
Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Not be licensed or certified by the DDD Office of Licensing Certification and Regulation, have a prohibited principal interest in a DDD Qualified Vendor Agreement, or be employed or subcontracted by a DDD Qualified Vendor.

Nice To Haves

Experience in an office setting.
Experience using computer systems such as Microsoft Word, Excel, or Google tools.
Spanish bilingual ability is preferred but not required.

Responsibilities

Answer phones, greet visitors, provide information about the Division’s services, and route calls and visitors appropriately.
Type forms, letters, memos, and reports using Microsoft Office programs, and maintain office files.
Open, sort, prioritize, and distribute incoming mail and faxes.
Compose letters and memos for a variety of purposes using correct grammar, punctuation, and sentence structure.
Receive and screen correspondence and telephone contacts directed to a manager, using sound judgment to determine the appropriate course of action.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans.
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans.
10 paid holidays per year.
Vacation accrual of 4.00 hours bi-weekly for the first three years.
Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child (pilot program).
Sick time accrual of 3.70 hours bi-weekly.
Deferred compensation plan.
Wellness plans.
Tuition reimbursement.
Stipend opportunities.
Infant at Work Program.
Rideshare and public transit subsidy.
Career advancement and employee development opportunities.
Flexible schedules to support work/life balance.