Secretary

Arizona Department of Administration•Tucson, AZ

4d•Onsite

About The Position

The Arizona Department of Economic Security (DES), Division of Developmental Disabilities (DDD), is hiring a Secretary to provide administrative support to DDD management. The role involves significant public contact with administrators, parents, individuals, contracted providers, and stakeholders. With minimal direction, the Secretary receives and screens correspondence and telephone contacts directed to a manager, using professional judgment to determine the appropriate course of action. Applicants cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, have a principal interest in or a spouse or close family member with a principal interest in a DDD Qualified Vendor Agreement, or be employed or subcontracted by a DDD Qualified Vendor. Employment is contingent on passing background and reference checks. Newly hired State employees must successfully complete E-Verify. Driving or using a vehicle to conduct State business may be an essential function, subject to the stated driver’s license requirements.

Requirements

Knowledge of basic office procedures.
Knowledge of proper grammar, sentence construction, and punctuation.
Knowledge of telephone and customer service techniques.
Ability to accomplish detailed work with speed and accuracy.
Ability to prioritize a heavy workload.
Ability to operate office equipment such as a copy machine and fax machine.
Ability to transcribe dictated materials.
Ability to follow written and verbal instructions.
Ability to collect and organize data.
Ability to greet and assist the public and visitors with tact and diplomacy.
Successfully pass background and reference checks.
Complete the Electronic Employment Eligibility Verification Program (E-Verify).
Applicants cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, have a principal interest in or a spouse or close family member with a principal interest in a DDD Qualified Vendor Agreement, or be employed or subcontracted by a DDD Qualified Vendor.

Nice To Haves

Experience in an office setting.
Experience using computer systems such as Microsoft Word, Excel, or Google applications.
Bilingual Spanish ability is preferred but not required.

Responsibilities

Answer telephone calls, greet visitors, and provide information about Division services.
Route calls and visitors appropriately.
Type forms, letters, memos, and reports using Microsoft Office programs.
Maintain office files.
Open, sort, prioritize, and distribute incoming mail and faxes.
Compose letters and memos for various purposes using correct grammar, punctuation, and sentence structure.
Receive and screen correspondence and telephone contacts directed to a manager, determining the appropriate course of action.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans.
Participation in the Arizona State Retirement System (ASRS).
Long-term disability plans.
10 paid holidays per year.
Paid vacation and sick time.
Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child.
Deferred compensation plan.
Wellness plans.
Tuition reimbursement.
Stipend opportunities.
Infant at Work Program.
Rideshare and public transit subsidy.
Career advancement and employee development opportunities.