Secretary/Receptionist

Region 8 Mental Health•Brandon, MS

About The Position

The Secretary/Receptionist performs typing, computer, and other clerical tasks, operates and maintains control of the Center’s phone system, and records and maintains files in accordance with Center policies. The role provides routine, non-technical information to the public about services offered by Region 8 and routes calls and visitors courteously and efficiently. The position also maintains documentation demonstrating that duties are completed in accordance with Department of Mental Health Operational Standards, and keeps required training, continuing education, qualifications, and certifications current. Additional tasks include arranging appointments, maintaining office and confidential files, completing typing and transcription duties, and carrying out other duties assigned by supervisors.

Requirements

  • At least a high school diploma or GED equivalent.
  • Two years of experience.
  • Valid Mississippi driver’s license.
  • Must pass a criminal background check.
  • Typing, transcription, and computer skills.
  • Good communication skills.

Responsibilities

  • Maintain documentation showing duties are completed in accordance with Department of Mental Health Operational Standards.
  • Maintain required training, continuing education, qualifications, and certifications.
  • Receive calls and provide information requiring knowledge of the office or work system.
  • Arrange appointments.
  • Maintain office and confidential files.
  • Provide routine, non-technical information to the public about Region 8 services.
  • Route calls and visitors in a courteous and efficient manner.
  • Perform typing and transcription duties as required.
  • Complete other duties assigned by supervisors.
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