Secretary 1

Hillsborough County Public Schools•Tampa, FL

About The Position

The Secretary 1 performs general correspondence, answers phones, files, types, greets parents and students, and carries out other clerical duties as needed in the Student Affairs office. The position also serves as a receptionist for the office and as the school contact for bus transportation. The Secretary 1 provides assistance to parents, students, staff, and visitors, supports office operations, and may monitor student behavior and sign-in/sign-out processes as directed. Bilingual English/Spanish ability is preferred. The role requires dependable attendance, professionalism, cooperation, courtesy, customer service, accuracy, and the ability to use and adapt to office technology. Duties may change according to district needs.

Requirements

  • Demonstrate regular and predictable attendance and meet attendance and punctuality guidelines.
  • Support the district’s vision, mission, goals, and Strategic Plan.
  • Engage in civility, respect, and professionalism.
  • Maintain the professional knowledge and skills necessary to perform the position’s essential duties.
  • Follow instructions and respond to management direction.
  • Establish and maintain effective working relationships; work cooperatively and help resolve conflicts.
  • Demonstrate courtesy, sensitivity, and responsiveness to customer needs.
  • Demonstrate accuracy, thoroughness, and commitment to quality.
  • Demonstrate required technology skills, adapt to new technologies, troubleshoot problems, and keep technical skills up to date.

Nice To Haves

  • Bilingual in English and Spanish.

Responsibilities

  • Serve as receptionist for the Student Affairs office and school contact for bus transportation.
  • Sort and file materials by number, alphabetically, or by predetermined categories; retrieve requested materials and maintain records of removed files.
  • Operate general office machines and perform basic computer operations.
  • Prepare reports involving clerical or tabular information, including simple calculations.
  • Perform public contact duties.
  • Monitor student behavior in the clerk's work area and hallways as directed.
  • Monitor the sign-in and sign-out process if directed.
  • Serve as back-up for various office personnel.
  • Assist parents, students, staff, and visitors who enter the office.
  • Prepare student expulsion packets.
  • Perform basic computer tasks, including keyboarding, spreadsheets, and presentation software.
  • Perform other duties as assigned.
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