Secretary 1

Hillsborough County Public Schools•Riverview, FL

About The Position

The Secretary 1 performs general clerical and office duties, including preparing correspondence and documents, answering phones, filing, greeting parents and students, and providing assistance to parents, students, staff, and visitors. The role also supports school operations through student registration, clinic supervision, monitoring student behavior and sign-in/sign-out procedures when directed, and serving as backup for office personnel. The position requires dependable attendance, professionalism, cooperation, customer service, quality work, and the use of general office technology. Duties and responsibilities are not exhaustive and may change according to district needs.

Responsibilities

  • Prepare routine correspondence, memoranda, reports, records, orders, and other office documents from drafts, transcribing machines, notes, and oral instructions.
  • Sort and file materials by numerical, alphabetical, or predetermined categories; retrieve requested materials and maintain records of removed items.
  • Operate general office machines and telephone-related devices, and perform basic computer operations.
  • Prepare reports involving clerical or tabular information, including simple calculations.
  • Perform public contact duties and assist parents, students, staff, and visitors entering the office.
  • Provide general supervision of the school clinic.
  • Monitor student behavior in the clerk’s work area and hallways as directed.
  • Monitor the student sign-in and sign-out process if directed.
  • Serve as backup for various office personnel.
  • Order, receive, and distribute supplies.
  • Register students for enrollment as directed.
  • Prepare student expulsion packets.
  • Use basic computer skills, including keyboarding, spreadsheets, and presentation software.
  • Perform other duties as assigned.
  • Demonstrate dependable attendance, follow instructions, take responsibility for actions, and meet punctuality guidelines.
  • Establish and maintain effective working relationships; communicate tactfully, support coworkers, cooperate in group situations, and work to resolve conflicts.
  • Provide courteous and sensitive customer service, respond promptly to customer needs, manage challenging situations, meet commitments, and solicit feedback.
  • Demonstrate accuracy and thoroughness, pursue quality, apply feedback, and monitor work.
  • Demonstrate required technology skills, adapt to new technologies, troubleshoot technological problems, use technology to increase productivity, and keep technical skills current.
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