GC Retail Seasonal Support Store 833

Guitar Center•Laurel, MD

9h•Onsite

About The Position

Guitar Center’s Seasonal Support serves as a customer-facing representative in the store. The role involves greeting customers, identifying their needs, matching them with appropriate products, and using sales techniques to close sales. Seasonal Support also helps customers with service needs, supports daily store readiness and operations, and maintains product displays and inventory. The role emphasizes customer service, initiative, communication, product learning, and sales development through Guitar Center’s certification and continuing education processes.

Requirements

Willingness to work nights, weekends, and holidays.
Strong orientation toward providing excellent customer service.
High attention to detail.

Nice To Haves

Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

Reach sales targets on services.
Demonstrate product and service knowledge to customers.
Assist customers and guide them through the sales process.
Continue learning through onboarding, certification, and continuing education.
Assist with tasks that ensure the store is ready to conduct business and serve customers.
Monitor inventory levels and replenish displays as needed.
Build customer relationships to fulfill future service needs.
Perform additional duties as assigned.

Benefits

Gig leave for musician employees to take time off for tours and return to their jobs afterward.
Medical insurance.
Dental insurance.
Vision insurance.
401(k) with company match.
Mental health support.
Paid sick time.
Paid holidays.
Paid vacation time.
Employee discount program.
Tuition reimbursement options.