GC Retail Seasonal Support Store 467
About The Position
Guitar Center’s Seasonal Support serves as a customer-facing store associate, greeting customers, identifying their needs, recommending suitable products, and helping close sales. The role supports Guitar Center’s mission to encourage creativity and help people experience the joy of making music, while contributing to an inclusive, customer-first environment. Successful candidates demonstrate a strong customer focus, initiative, interpersonal communication skills, and an interest in developing product and sales knowledge through Guitar Center’s certification program. Seasonal Support associates also assist with store operations, product displays, inventory replenishment, and customer relationships for future service needs.
Requirements
- Willingness to work nights, weekends, and holidays.
- Strong orientation toward providing excellent customer service.
- High attention to detail.
- Ability to work through Guitar Center’s certification program to gain a base understanding of products and sales techniques.
- Ability to communicate clearly, concisely, positively, and courteously with diverse individuals and internal and external stakeholders.
- Ability to identify opportunities and issues, follow through on work activities, learn quickly, and take positive action without being asked.
Nice To Haves
- Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.
Responsibilities
- Reach sales targets on services.
- Demonstrate product and service knowledge to customers.
- Assist customers and guide them through the sales process.
- Continue learning through onboarding, certification, and continuing education.
- Assist with tasks to ensure the store is ready to conduct business and serve customers.
- Monitor inventory levels and replenish displays as needed.
- Build relationships with customers to fulfill future service needs.
- Perform additional duties as assigned.
Benefits
- Gig leave for musician employees to take time off to perform and return to their job after a tour.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- 401(k) with company match.
- Mental health support.
- Paid sick time.
- Paid holiday time.
- Paid vacation time.
- Employee discount program.
- Tuition reimbursement options.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
