GC Retail Seasonal Support Store 336

Guitar Center • Villa Park, IL

3h • Onsite

About The Position

Guitar Center’s Seasonal Support serves as a customer-facing representative in the store. The role involves greeting customers, identifying their needs, recommending suitable products, and helping close sales. The employee supports a welcoming and inclusive customer experience while helping customers enjoy creating music.

The position also supports store readiness and operations by completing assigned tasks, monitoring inventory, replenishing displays, and building customer relationships to address future service needs. Seasonal Support employees continue learning through onboarding, certification, and ongoing education, including Guitar Center’s certification program for product knowledge and sales techniques.

Requirements

• Willingness to work nights, weekends, and holidays.
• Strong orientation toward providing excellent customer service.
• High attention to detail.

Nice To Haves

• Intermediate knowledge of musical instruments sold at Guitar Center, including guitars, drums, and technology products.

Responsibilities

• Reach sales targets on services.
• Demonstrate product and service knowledge to customers.
• Assist customers and guide them through the sales process.
• Continue learning through onboarding, certification, and continuing education.
• Assist with tasks that ensure the store is ready to conduct business and serve customers.
• Monitor inventory levels and replenish displays as needed.
• Build relationships with customers to fulfill future service needs.
• Perform additional duties as assigned.

Benefits

• Gig leave for employee-musicians to take time off to perform and return to their job after a tour.
• Medical, dental, and vision benefits.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed