GC Retail Operations Associate Store 336

Guitar Center • Villa Park, IL

5h

About The Position

As a Retail Operations Associate at Guitar Center, you will support store operations by shipping and receiving stock and shipments, completing daily tasks, and ensuring products are stocked and merchandised to provide customers with a positive store experience. The role involves inventory control, cycle counts, handling cash, merchandising, signage, and shrink awareness and control. Successful associates collaborate with teammates, focus on customer service, take initiative, stay organized in a fast-paced environment, protect people and assets by following protocols, and learn the technology and systems needed for the role.

The role requires working in a loud environment for 5–8 hours, as well as working weekends, holidays, and evenings. Employees who are musicians may be eligible for gig leave to take time off to perform on tour and return to their job afterward.

Requirements

• Basic understanding of Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Ability to work in a loud environment for 5–8 hours.
• Ability to work weekends, holidays, and evenings.
• Ability to lift up to 40 pounds.
• Collaboration and teamwork skills.
• Customer-service skills and the ability to connect with customers.
• Initiative and willingness to learn about the entire business.
• Organizational skills, attention to detail, and ability to manage priorities in a fast-paced, high-urgency environment.
• Ability to learn retail technology, systems, equipment, and computer programs.
• Ability to follow protocols and guidelines to protect assets and people.

Responsibilities

• Ship and receive gear, stock, and other items.
• Perform inventory-control tasks, including preparing for and executing cycle counts.
• Stock and merchandise products according to a planogram.
• Print and place signage and price signs (POP).
• Handle cash.
• Maintain awareness of and help control shrink.
• Complete additional duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.
• Gig leave for musician employees to take time off for a tour and return to their job.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed