GC Retail Seasonal Support Store 819

Guitar Center • Syracuse, NY

7d • Onsite

About The Position

Guitar Center’s Seasonal Support serves as a customer-facing team member in the store, greeting customers, identifying their needs, recommending suitable products, and helping close sales. The role supports the company’s mission of fostering creativity and music in an inclusive, customer-first environment.

Successful candidates demonstrate a strong customer focus, initiative, interpersonal communication, and a willingness to learn. They work through Guitar Center’s certification program to develop a foundation in products and sales techniques, and continue learning through onboarding and ongoing education. The role also supports store readiness, inventory replenishment, and customer relationships that can help meet future service needs.

The listed starting pay is $16.00 per hour, depending on background and experience. Actual compensation may vary based on experience, education, location, and other factors. This is a seasonal position. Guitar Center is an equal opportunity employer and provides reasonable accommodations to qualified applicants with disabilities and disabled veterans.

Requirements

• Willingness to work nights, weekends, and holidays.
• Strong orientation toward providing excellent customer service.
• High attention to detail.

Nice To Haves

• Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

• Reach sales targets on services.
• Demonstrate product and service knowledge to customers.
• Assist customers and guide them through the sales process.
• Continue learning through onboarding, certification, and continuing education.
• Help execute tasks to ensure the store is ready to conduct business and serve customers.
• Monitor inventory levels and replenish displays as needed.
• Build relationships with customers to fulfill future service needs.
• Perform additional duties as assigned.

Benefits

• Gig leave for employee-musicians to take time off to perform and return to their job after touring.
• Medical, dental, and vision benefits.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed