GC Retail Seasonal Support Store 446

Guitar Center•Austin, TX

About The Position

Guitar Center’s Seasonal Support serves as the face of the store, greeting customers, identifying their needs, recommending suitable products, and working to close sales. The role supports Guitar Center’s mission to nurture lifelong musicians and create inclusive, customer-first environments. Successful employees provide excellent customer service, take initiative, communicate respectfully and clearly with diverse stakeholders, and develop product and sales knowledge through Guitar Center’s certification program. They help the store remain ready to serve customers, maintain displays, build customer relationships, and support future service needs.

Requirements

Willingness to work nights, weekends, and holidays.
Strong orientation toward providing excellent customer service.
High attention to detail.

Nice To Haves

Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

Reach sales targets on services.
Demonstrate product and service knowledge to customers.
Assist customers and guide them through the sales process.
Continue learning through onboarding, certification, and continuing education.
Assist with tasks that ensure the store is ready to conduct business and serve customers.
Monitor inventory levels and replenish displays as needed.
Build relationships with customers to fulfill future service needs.
Perform additional duties as assigned.

Benefits

Gig leave for musician employees to take time off to tour and return to their job.
Medical benefits.
Dental benefits.
Vision benefits.
401(k) with company match.
Mental health support.
Paid sick time.
Paid holidays.
Paid vacation time.
Employee discount program.
Tuition reimbursement options.