GC Retail Seasonal Support Store 736
About The Position
Guitar Center’s Seasonal Support serves as the face of the store by greeting customers, understanding their needs, recommending suitable products, and helping close sales. The role supports the company’s mission to help people experience the joy of creating music and contributes to an inclusive, customer-first environment. Successful candidates demonstrate customer focus, initiative, interpersonal communication, and a willingness to learn. They work toward sales targets for services, develop product and sales knowledge through Guitar Center’s certification and continuing education programs, and help keep the store ready to serve customers. The position also involves maintaining product displays and building customer relationships to support future service needs.
Requirements
- Willingness to work nights, weekends, and holidays.
- Strong orientation toward providing excellent customer service.
- High attention to detail.
- Ability to work through the Guitar Center certification program to gain a basic understanding of products and sales techniques.
- Ability to communicate clearly, concisely, positively, and courteously with diverse individuals and stakeholders.
- Ability to identify opportunities and issues, follow through on work activities, and take positive action without being asked.
- Ability to learn product knowledge, store operations, sales, and leadership skills.
- Ability to connect meaningfully with customers and assist with customer service issues.
Nice To Haves
- Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.
Responsibilities
- Reach sales targets on services.
- Demonstrate product and service knowledge to customers.
- Assist customers and guide them through the sales process.
- Continue learning through onboarding, certification, and continuing education.
- Assist with tasks that ensure the store is ready to conduct business and serve customers.
- Monitor inventory levels and replenish displays as needed.
- Build relationships with customers to fulfill future service needs.
- Perform additional duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Mental health support
- Paid sick time
- Paid holiday time
- Paid vacation time
- Employee discount program
- Tuition reimbursement options
- Gig leave for musician employees
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
