GC Retail Seasonal Support Store 111

Guitar Center • San Marcos, CA

7d • Onsite

About The Position

Guitar Center’s Seasonal Support team member serves as a customer-facing representative in the store. The role involves greeting customers, understanding their needs, recommending appropriate products, and helping close sales. Seasonal Support also helps prepare the store for business, maintain product displays and inventory, and build customer relationships to support future service needs. The position emphasizes customer service, initiative, communication, and learning through onboarding, certification, and continued education.

Requirements

• Willingness to work nights, weekends, and holidays.
• Strong orientation toward providing excellent customer service.
• High attention to detail.
• Ability to communicate clearly, concisely, positively, and courteously with diverse internal and external stakeholders.
• Ability to learn quickly, take initiative, and develop knowledge of products, store operations, sales, and leadership.
• Ability to work through the Guitar Center certification program to gain a base understanding of products and sales techniques.

Nice To Haves

• Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

• Reach sales targets on services.
• Demonstrate product and service knowledge to customers.
• Assist customers and guide them through the sales process.
• Participate in onboarding, certification, and continuing education.
• Assist with tasks that ensure the store is ready to conduct business and serve customers.
• Monitor inventory levels and replenish displays as needed.
• Build relationships with customers to fulfill future service needs.
• Perform additional duties as assigned.

Benefits

• Gig leave for musician employees to take time off to tour and return to their job.
• Medical, dental, and vision benefits.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed