GC Retail Seasonal Support Store 711

Guitar Center•Harahan, LA

5d•Onsite

About The Position

Guitar Center’s Seasonal Support serves as the face of the store, greeting customers, identifying their needs, matching them with appropriate products, and helping close sales. The role supports Guitar Center’s mission of nurturing lifelong musicians and making the joy of creating music accessible to musicians and non-musicians alike. It involves providing a welcoming customer experience, demonstrating product and service knowledge, assisting with store operations and merchandising, and building customer relationships. Guitar Center offers eligible employees gig leave, allowing musician employees to take time off to tour and return to their jobs afterward.

Requirements

Willingness to work nights, weekends, and holidays.
Strong orientation toward providing excellent customer service.
High attention to detail.
Ability to work through Guitar Center’s certification program to gain a base understanding of products and sales techniques.
Ability to communicate clearly, concisely, positively, and courteously with diverse internal and external stakeholders.
Ability to identify opportunities and issues, follow through on work activities, and take positive action without being asked.
Ability to learn quickly and develop knowledge and skills in products, store operations, sales, and leadership.

Nice To Haves

Intermediate knowledge of musical instruments sold at Guitar Center, including guitars, drums, and technology.

Responsibilities

Reach sales targets on services.
Demonstrate product and service knowledge to customers.
Assist customers and guide them through the sales process.
Continue learning through onboarding, certification, and continuing education.
Assist with tasks that ensure the store is ready to conduct business and serve customers.
Monitor inventory levels and replenish displays as needed.
Build relationships with customers to fulfill future service needs.
Handle additional duties as assigned.