GC Retail Seasonal Support Store 366
About The Position
Guitar Center’s Seasonal Support serves as a customer-facing representative in the store, greeting customers, understanding their needs, recommending suitable products, and helping close sales. The role supports Guitar Center’s mission to nurture musicians and help people experience the joy of creating music, while contributing to a welcoming, inclusive, customer-first environment. Successful candidates provide excellent customer service, show initiative, communicate respectfully and clearly with diverse people, and build product and sales knowledge through Guitar Center’s certification and continuing education processes. The position also helps keep the store ready for business, maintains product displays, and builds customer relationships for future service needs.
Requirements
- Willingness to work nights, weekends, and holidays.
- Strong orientation toward providing excellent customer service.
- High attention to detail.
Nice To Haves
- Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.
Responsibilities
- Reach sales targets on services.
- Demonstrate product and service knowledge to customers.
- Assist customers and guide them through the sales process.
- Continue learning through onboarding, certification, and continuing education.
- Assist with tasks needed to keep the store ready for business and customer service.
- Monitor inventory levels and replenish displays as needed.
- Build customer relationships to fulfill future service needs.
- Perform additional duties as assigned.
Benefits
- Gig leave for musician employees.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- 401(k) with company match.
- Mental health support.
- Paid sick time.
- Paid holidays.
- Paid vacation time.
- Employee discount program.
- Tuition reimbursement options.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
