GC Retail Seasonal Support Store 226

Guitar Center•Sacramento, CA

10d•Onsite

About The Position

Guitar Center’s Seasonal Support serves as the face of the store, greeting customers, identifying their needs, recommending suitable products, and helping close sales. The role supports Guitar Center’s mission to nurture lifelong musicians and help customers experience the joy of creating music. Seasonal Support staff provide customer service, demonstrate product and service knowledge, work toward service sales targets, and help ensure the store is ready to serve customers.

Requirements

Willingness to work nights, weekends, and holidays.
Strong orientation toward providing excellent customer service.
High attention to detail.
Ability to work through Guitar Center’s certification program to gain a base understanding of products and sales techniques.
Ability to communicate clearly, concisely, positively, and courteously with diverse individuals and stakeholders.
Ability to identify opportunities and issues, learn quickly, and take initiative without being asked.
Ability to connect with customers and provide a helpful, knowledgeable, and welcoming experience.

Nice To Haves

Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology.

Responsibilities

Reach sales targets on services.
Demonstrate product and service knowledge to customers.
Assist customers and guide them through the sales process.
Continue learning through onboarding, certification, and continuing education.
Help execute tasks that ensure the store is ready to conduct business and serve customers.
Monitor inventory levels and replenish displays as needed.
Build customer relationships to support future service needs.
Handle additional duties as assigned.