GC Retail Seasonal Support Store 115

Guitar Center • Glendora, CA

9h

About The Position

Guitar Center’s Seasonal Support serves as the face of the store by greeting customers, identifying their needs, matching them with appropriate products, and helping close sales. The role supports customers throughout the sales process and works toward sales targets for services. It also helps keep the store ready for business by completing store tasks, monitoring inventory, and replenishing displays. Seasonal Support builds customer relationships to meet future service needs and continues learning through onboarding, certification, and ongoing education.

Requirements

• Willingness to work nights, weekends, and holidays.
• Strong orientation toward providing excellent customer service.
• High attention to detail.
• Ability to communicate clearly, positively, and courteously with diverse people through written and verbal communication.
• Ability to identify opportunities and issues, follow through on work, and take positive action independently.
• Ability to learn product knowledge, store operations, sales, and leadership skills.
• Willingness to work through Guitar Center’s certification program to gain a basic understanding of products and sales techniques.

Nice To Haves

• Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

• Greet customers, identify their needs, recommend appropriate products, and support them through the sales process.
• Work toward sales targets for services.
• Demonstrate knowledge of products and services to customers.
• Continue learning through onboarding, certification, and continuing education.
• Assist with tasks needed to prepare the store for business and serve customers.
• Monitor inventory levels and replenish displays as needed.
• Build customer relationships to fulfill future service needs.
• Take on additional duties as assigned.

Benefits

• Gig leave for employee musicians to take time off to perform or tour and return to their job afterward.
• Medical, dental, and vision benefits.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed