GC Retail Seasonal Support Store 858

Guitar Center • Lancaster, PA

9h • Onsite

About The Position

Guitar Center’s Seasonal Support serves as the face of the store by greeting customers, identifying their needs, recommending suitable products, and helping close sales. The role supports Guitar Center’s mission to nurture lifelong musicians and create inclusive, customer-first environments. Successful employees provide a strong customer experience, take initiative, communicate respectfully with diverse people, and develop product and sales knowledge through Guitar Center’s certification program.

The Seasonal Support helps customers through the sales process, works toward service sales targets, supports store readiness and daily tasks, replenishes displays, and builds customer relationships to meet future service needs. Additional duties may be assigned. The position requires availability to work nights, weekends, and holidays.

Requirements

• Willingness to work nights, weekends, and holidays.
• Strong orientation toward providing excellent customer service.
• High attention to detail.
• Ability to communicate clearly, concisely, positively, and courteously with diverse internal and external stakeholders.
• Ability to work through Guitar Center’s certification program to gain a base understanding of products and sales techniques.

Nice To Haves

• Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

• Reach sales targets on services.
• Demonstrate product and service knowledge to customers.
• Assist customers and guide them through the sales process.
• Continue learning through onboarding, certification, and continuing education.
• Assist with tasks to ensure the store is ready to conduct business and serve customers.
• Monitor inventory levels and replenish displays as needed.
• Build customer relationships to fulfill future service needs.
• Handle customer service issues when needed.
• Perform additional duties as assigned.

Benefits

• Gig leave for employee musicians to take time off to tour and return to their jobs afterward.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed