GC Retail Seasonal Support Store 222

Guitar Center•Santa Clara, CA
•Onsite

About The Position

Guitar Center’s Seasonal Support serves as the face of the store by greeting customers, understanding their needs, matching them with appropriate products, and helping close sales. The role supports Guitar Center’s mission to nurture lifelong musicians and create inclusive, customer-first environments. Successful candidates provide an excellent customer experience, take initiative, communicate respectfully with diverse people, and build product and sales knowledge through Guitar Center’s certification program. Seasonal Support also helps keep the store ready for business, maintains product displays, and builds customer relationships to support future service needs.

Requirements

  • Willingness to work nights, weekends, and holidays.
  • Strong orientation toward providing excellent customer service.
  • High attention to detail.

Nice To Haves

  • Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

  • Reach sales targets on services.
  • Demonstrate product and service knowledge to customers.
  • Assist customers and guide them through the sales process.
  • Continue learning through onboarding, certification, and continuing education.
  • Help execute tasks to ensure the store is ready to conduct business and serve customers.
  • Monitor inventory levels and replenish displays as needed.
  • Build relationships with customers to fulfill future service needs.
  • Perform additional duties as assigned.

Benefits

  • Gig leave for musician employees.
  • Medical benefits.
  • Dental insurance.
  • Vision insurance.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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