Seasonal Support Associate

98d188ac-0a29-4fc0-87bf-64f1f3e6ee9c•Chicago, IL

1d•$19 - $22

About The Position

BAPE is a premium streetwear brand known for designs and patterns such as BAPE® CAMO, BAPE STA™, SHARK HOODIE, and BABY MILO®. As a member of the BAPE retail team in Chicago, the Seasonal Support Associate serves as a brand ambassador and helps provide exceptional customer service and brand experiences. This seasonal, part-time, hourly, non-exempt assignment runs from November 2026 through January 2027. The role supports sales, customer engagement, store presentation, inventory operations, and in-store events while following company policies, safety standards, and loss prevention guidelines.

Requirements

Ability to follow instructions, comply with policies and procedures, and maintain operational standards.
Strong teamwork skills and commitment to a positive and inclusive work environment.
Dependability, punctuality, and reliability.
Flexible availability, including evenings, weekends, holidays, and peak business periods.
Passion for fashion, streetwear, and the BAPE brand.
Self-motivation, a positive attitude, and a strong work ethic.
Ability to work effectively in a fast-paced retail environment while maintaining attention to detail.
Strong organizational and time management skills.
Ability to build customer relationships and deliver an exceptional shopping experience.
Basic math and computer skills, including ability to operate a point-of-sale (POS) system.
Ability to communicate professionally with customers, coworkers, and management.
Ability to stand for extended periods and perform physical tasks, including lifting up to 50 pounds, as needed.

Nice To Haves

Previous experience in retail, hospitality, customer service, or a related environment.

Responsibilities

Greet, assist, and engage customers in a friendly, professional manner to deliver an exceptional customer experience.
Work toward individual and store sales goals using effective selling techniques and customer engagement.
Demonstrate knowledge of BAPE products, collections, brand heritage, and current promotions.
Recommend products based on customers’ needs and preferences.
Respond promptly to customer inquiries and concerns.
Maintain visual merchandising, housekeeping, and presentation standards on the sales floor, in fitting rooms, in the stockroom, and in common areas.
Replenish merchandise and maintain product availability through stock management and recovery.
Receive, process, organize, and maintain inventory safely and accurately.
Assist with inventory counts, cycle counts, and other inventory control procedures.
Support store launches, promotional events, marketing activations, and special in-store events.
Collaborate with team members and management to achieve store objectives and foster a positive team environment.
Follow company policies, procedures, safety standards, and loss prevention guidelines.
Promptly report safety concerns, maintenance issues, potential inventory shortages, and losses to management.
Attend and participate in training programs covering product knowledge, sales skills, and operational compliance.
Perform physical duties, including standing for extended periods, bending, kneeling, climbing ladders, and lifting or moving merchandise up to 50 pounds.
Maintain reliable attendance, arrive on time for scheduled shifts, and follow timekeeping, scheduling, and attendance expectations.