Seasonal Support Associate
About The Position
As a member of the BAPE retail team, the Seasonal Support Associate serves as an ambassador for the BAPE brand and helps provide exceptional customer service and brand experiences in the retail store. The role supports sales, merchandising, inventory operations, store events, and daily standards while contributing to a positive team environment. This is a seasonal, part-time, hourly, non-exempt assignment at Desert Hills Premium Outlets in Cabazon, California, running from November 2026 through January 2027. The position reports to the Store Manager. BAPE USA is an Equal Opportunity Employer committed to an inclusive workplace and fair employment decisions without regard to protected characteristics.
Requirements
- Previous experience in retail, hospitality, customer service, or a related environment is preferred.
- Ability to follow instructions, comply with policies and procedures, and maintain operational standards.
- Strong teamwork skills and commitment to fostering a positive and inclusive work environment.
- Dependable, punctual, and reliable, with a strong attendance record.
- Flexible availability, including evenings, weekends, holidays, and peak business periods.
- Passion for fashion, streetwear, and the BAPE brand.
- Self-motivated, with a positive attitude and strong work ethic.
- Ability to work effectively in a fast-paced retail environment while maintaining attention to detail.
- Strong organizational and time management skills.
- Ability to build customer relationships and deliver an exceptional shopping experience.
- Basic math and computer skills, including ability to operate a point-of-sale (POS) system.
- Ability to communicate professionally with customers, coworkers, and management.
- Ability to stand for extended periods and perform physical tasks, including lifting up to 50 pounds, as needed.
Nice To Haves
- Previous experience in retail, hospitality, customer service, or a related environment.
Responsibilities
- Deliver an exceptional customer experience by greeting, assisting, and engaging customers in a friendly, professional manner.
- Achieve individual and store sales goals through effective selling techniques and customer engagement.
- Demonstrate knowledge of BAPE products, collections, brand heritage, and current promotions to maximize sales opportunities.
- Provide personalized product recommendations based on customer needs and preferences.
- Resolve customer inquiries and concerns promptly to ensure customer satisfaction.
- Maintain visual merchandising, housekeeping, and presentation standards throughout the sales floor, fitting rooms, stockroom, and common areas.
- Replenish merchandise and maintain product availability through effective stock management and recovery practices.
- Receive, process, organize, and maintain inventory safely, accurately, and systematically.
- Assist with inventory counts, cycle counts, and other inventory control procedures as required.
- Support store launches, promotional events, marketing activations, and special in-store events.
- Collaborate with team members and management to achieve store objectives and foster a positive team environment.
- Adhere to company policies, procedures, safety standards, and loss prevention guidelines.
- Promptly communicate safety concerns, maintenance issues, and potential inventory shortages or losses to management.
- Attend and participate in training programs to enhance product knowledge, sales skills, and operational compliance.
- Perform physical duties as required, including standing for extended periods, bending, kneeling, climbing ladders, and lifting or moving merchandise up to 50 pounds.
- Maintain reliable attendance, arrive on time for scheduled shifts, and follow timekeeping, scheduling, and attendance expectations.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
