Seasonal Support Associate

USAPE LLC • Miami, FL

3d • Onsite

About The Position

As a member of the BAPE retail team, the Seasonal Support Associate serves as an ambassador of the BAPE brand and helps provide exceptional customer service and brand experiences in the retail store. The role supports customer engagement and sales, product presentation and replenishment, inventory operations, and store events. The assignment runs from November 2026 through January 2027 and is seasonal, part-time, hourly, and non-exempt. The position is based in Miami, Florida, and reports to the Store Manager.

BAPE USA is an Equal Opportunity Employer committed to an inclusive workplace where employees and applicants are treated with dignity, fairness, and respect. Employment decisions are made without regard to protected characteristics under applicable federal, state, or local law.

Requirements

• Previous experience in retail, hospitality, customer service, or a related environment is preferred.
• Ability to follow instructions, comply with policies and procedures, and maintain operational standards.
• Strong teamwork skills and commitment to a positive and inclusive work environment.
• Dependability, punctuality, and a strong attendance record.
• Flexible availability, including evenings, weekends, holidays, and peak business periods.
• Passion for fashion, streetwear, and the BAPE brand.
• Self-motivation, a positive attitude, and a strong work ethic.
• Ability to work effectively in a fast-paced retail environment while maintaining attention to detail.
• Strong organizational and time management skills.
• Ability to build customer relationships and deliver an exceptional shopping experience.
• Basic math and computer skills, including ability to operate a point-of-sale (POS) system.
• Ability to communicate professionally with customers, coworkers, and management.
• Ability to stand for extended periods and perform physical tasks, including lifting up to 50 pounds, as needed.

Nice To Haves

• Previous experience in retail, hospitality, customer service, or a related environment.

Responsibilities

• Greet, assist, and engage customers in a friendly, professional manner to deliver an exceptional customer experience.
• Work toward individual and store sales goals through effective selling techniques and customer engagement.
• Use knowledge of BAPE products, collections, brand heritage, and current promotions to maximize sales opportunities.
• Recommend products based on customer needs and preferences.
• Promptly resolve customer inquiries and concerns.
• Maintain visual merchandising, housekeeping, and presentation standards across the sales floor, fitting rooms, stockroom, and common areas.
• Replenish merchandise and maintain product availability through stock management and recovery practices.
• Receive, process, organize, and maintain inventory safely and accurately.
• Assist with inventory counts, cycle counts, and other inventory control procedures.
• Support store launches, promotional events, marketing activations, and special in-store events.
• Collaborate with team members and management to achieve store objectives and foster a positive team environment.
• Follow company policies, procedures, safety standards, and loss prevention guidelines.
• Promptly communicate safety concerns, maintenance issues, and potential inventory shortages or losses to management.
• Attend training programs to enhance product knowledge, sales skills, and operational compliance.
• Perform physical duties including extended standing, bending, kneeling, climbing ladders, and lifting or moving merchandise up to 50 pounds.
• Maintain reliable attendance, arrive on time for scheduled shifts, and follow timekeeping, scheduling, and attendance expectations.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed