Seasonal Support Associate

stand out for good•Mountain View, UT
•Onsite

About The Position

The Seasonal Support Associate role is listed as Brand Representative (Sales Associate). Reporting to Store Leadership, the Brand Representative drives revenue and provides guests with exceptional service through relationship building, sharing product knowledge, and maintaining a clean, well-maintained store environment. The associate consistently achieves individual sales goals that support store goals. Altar’d State is a women’s fashion brand with more than 130 locations in 40 states. Its mission is “Stand Out. For Good,” and the company describes giving back as a core principle. Its initiatives include directing 10% of net proceeds to local charitable organizations through Mission Mondays and partnering with Coprodeli USA to build 22 schools for impoverished communities in Peru. The position involves guest service and relationship building, sales and register transactions, store opening and closing tasks, loss prevention, inventory preparation, merchandising, and maintaining the store’s presentation. The role requires physical tasks including prolonged standing, sitting, reaching, kneeling, or squatting; occasional ladder climbing; frequent stair use depending on location; and regularly lifting and carrying up to 30 pounds without assistance.

Requirements

  • Must be at least 18 years of age.
  • Physical ability to perform tasks that may require prolonged standing, sitting, reaching, kneeling, and/or squatting frequently.
  • May need to climb ladders occasionally and climb and descend stairs frequently, depending on location.
  • Must be able to lift and carry 30 pounds regularly without assistance.

Responsibilities

  • Provide excellent guest service by anticipating needs, exceeding expectations, and following Altar’d State service standards.
  • Acknowledge, interact with, and build relationships with guests to create loyalty.
  • Communicate effectively with store management and guests.
  • Act as a positive role model and support an environment of learning and trust among sales associates.
  • Complete opening and closing procedures and other sales associate tasks as directed by management, with a guest-focused approach.
  • Locate merchandise effectively and maintain organization.
  • Perform register transactions quickly, efficiently, and accurately; handle cash and provide change without error.
  • Follow loss prevention practices, report potential incidents, and help protect company assets and control shortages.
  • Maintain a safe work environment and report potential hazards to leadership.
  • Participate in and assist with preparation for store inventory.
  • Report to work as scheduled, accurately record time worked using the company’s time and attendance system, and remain flexible to business needs.
  • Assist with constructing merchandising and window displays.
  • Maintain a clean and presentable store environment.
  • Represent the brand by following appropriate dress and grooming standards.
  • Consistently achieve individual sales associate goals that support store goals.

Benefits

  • Competitive base pay
  • Generous associate discount
  • 401(k) with company match
  • Advancement opportunities
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