Go! Seasonal Store Manager

Go! Retail Group•South Portland, ME

About The Position

Go! Retail Group is an Austin, Texas-based retailer operating year-round and seasonal stores across the United States, alongside distribution and third-party logistics operations. The company describes itself as family-owned and guided by innovation and collaboration, integrity and transparency, community, and fun. The Seasonal Store Manager is responsible for opening and assembling a seasonal retail store, staffing and managing its associate team, and driving sales while maintaining visual standards and operational controls. The role focuses on creating an engaging customer experience and a positive work environment. Successful managers are sales- and KPI-focused, energetic, and comfortable serving customers and managing a small team. This is a seasonal, full-time position. Weekends and evenings may be needed. The role is performed in a retail sales environment, generally indoors, with moderate noise. Physical requirements include standing and walking, reaching, handling objects, and occasionally lifting or carrying up to 50 pounds. Reasonable accommodations may be available.

Requirements

  • Proven successful experience as a retail store manager with a sales focus.
  • At least 1 year of retail and/or management experience.
  • Demonstrated ability to drive sales.
  • Strong problem-solving ability.
  • Ability to create a customer-focused environment.
  • Strong organizational and leadership skills.
  • Good communication and interpersonal skills.
  • Enthusiasm for being an impactful and innovative leader.
  • Self-motivated, passionate, optimistic, solution-oriented, and open to feedback.
  • High integrity, accountability, and reliability.
  • Knowledge of retail operations, sales, customer service, merchandising, inventory control, and loss prevention.
  • Knowledge of retail management POS systems, basic computer skills, and Microsoft Office.
  • Ability to perform basic math functions.
  • Flexibility and ability to thrive in a fast-paced environment.
  • Attention to detail.
  • Ability to meet the role's physical requirements, including standing and walking, reaching, handling objects, and occasionally lifting or carrying up to 50 pounds; reasonable accommodations may be available.

Responsibilities

  • Lead and motivate associates, celebrate strong performance, and address staff or customer concerns.
  • Set a professional example and maintain high performance standards.
  • Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff.
  • Understand consumer marketing initiatives and participate in promotions to maximize sales.
  • Provide excellent service and maintain high customer satisfaction.
  • Work with the Area Sales Manager to maximize sales results.
  • Merchandise products according to visual direction and standards, and create an active-selling environment.
  • Hire, train, schedule, and manage the seasonal team, including payroll and the store payroll budget.
  • Monitor employee performance and provide coaching and feedback; work with the Area Sales Manager on employee relations, discipline, and terminations.
  • Make daily bank deposits and manage store inventory, loss prevention, and other operations.
  • Follow company policies and procedures and represent the company positively.
  • Ensure the store meets health and safety regulations and company processes.
  • Assemble the store and manage store openings and closings.
  • Follow mall guidelines and maintain relationships with malls.
  • Collect guest email addresses through text sign-up.

Benefits

  • 401K retirement plan
  • Employee discount
  • Flexible schedule
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