Go! Seasonal Store Manager

Go! Retail Group•Hanover, MD

12d

About The Position

Go! Retail Group is an Austin-based, family-owned retailer and the parent company of Go! Stores, Attic Salt Stores, Toys“R”Us, Calendars.com, Snoozimals, and Tiny Headed Kingdom. It operates year-round and seasonal retail stores, along with third-party logistics services and distribution centers. The company values innovation and collaboration, integrity and transparency, community, and fun. The Seasonal Store Manager is responsible for opening and assembling a store, hiring and managing a seasonal team, and driving sales while maintaining visual standards and effective operational controls. The role creates an engaging customer experience and a positive environment for associates, manages day-to-day store operations, and works with the Area Sales Manager to maximize results. This is a seasonal, full-time position; weekend and evening work may be needed.

Requirements

Proven successful experience as a retail store manager with a sales focus.
At least 1 year of retail and/or management experience.
Demonstrated ability to drive sales.
Excellent problem-solving ability.
Ability to create a customer-focused environment.
Strong organizational and leadership skills.
Good communication and interpersonal skills.
Enthusiasm for being an impactful and innovative leader.
Self-motivation, passion for work, optimism, and a solution-oriented mindset.
High integrity, accountability, reliability, and responsibility; openness to feedback.
Knowledge of retail operations, sales, customer service, merchandising, inventory control, and loss prevention.
Knowledge of retail management POS systems, basic computer skills, and Microsoft Office.
Ability to perform basic math functions.
Flexibility and ability to thrive in a fast-paced environment.
Attention to detail.

Responsibilities

Open and assemble the store, and manage store opening and closing procedures.
Drive sales and meet sales goals by training, motivating, mentoring, and providing feedback to sales staff.
Promote customer satisfaction and provide guests with excellent service and an engaging experience.
Follow consumer marketing initiatives and participate in promotions to maximize sales.
Work with the Area Sales Manager to maximize sales results and address employee relations, disciplinary matters, and terminations.
Maintain merchandise presentation according to visual direction and standards, and create an active-selling environment.
Hire, train, schedule, and manage the seasonal team, including payroll and the store payroll budget.
Monitor employee performance and provide coaching and feedback; manage talent and team morale.
Address issues raised by staff or customers, including complaints and grievances, and model professional, high-performance conduct.
Make daily bank deposits and manage inventory, loss prevention, and other store operations.
Follow company policies, procedures, health and safety regulations, and operational processes; represent the company positively.
Follow mall guidelines and maintain relationships with malls.
Collect guest email addresses through text sign-up.