Seasonal Stock Lead - UGG

Deckers•Aurora, IL

3d•Onsite

About The Position

At UGG, a division of Deckers Brands, the Stock Lead is the primary business owner of the store stockroom, overseeing product processing, placement, and transfers. The role ensures a safe, efficient, neat, and orderly stockroom so that customers can access the products they want. The Stock Lead models strong stockroom standards, promotes a positive and respectful work environment, and partners with the Store Manager to train and develop stock associates through encouragement, recognition, and feedback. The Stock Lead receives, verifies, stores, organizes, counts, monitors, and distributes materials and products to meet store needs. They ensure stock processes and policies are understood and followed, plan for new product arrivals, handle shipment discrepancies, maintain accurate inventory, process customer charge sends and store transfers, and manage damaged or mismated merchandise according to company standards. The role requires securely maintaining a store key. The Stock Lead also supports the Store Manager in achieving the store’s fiscal business plan by helping execute sales and productivity plans. They replenish and display products on the sales floor according to visual merchandising standards and provide customer service consistent with the Service Training Program, including greeting customers, directing them to products, answering questions, and sharing product knowledge. They work cooperatively with the team to meet business needs and promote the store and brand image.

Requirements

High school diploma.
Excellent verbal and written communication skills and ability to convey the Deckers Brands Vision and Mission to team members and customers.
Excellent team-building skills.
Excellent organizational skills and exceptional attention to detail.
Flexibility of schedule and hours to meet the needs of the business.
Physical ability to stand for extended periods.
Proficiency in Microsoft Office tools and applications.
Valid driver’s license.

Nice To Haves

One to two years of retail store experience preferred.

Responsibilities

Oversee stockroom processing, product placement, and merchandise transfers.
Maintain a safe, efficient, neat, and orderly stockroom and stock desk, promoting safety and security measures to deter theft.
Ensure team members understand and follow stock processes and policies.
Plan for new product arrivals and make necessary stockroom adjustments.
Receive and verify shipments, resolve discrepancies, and maintain current and accurate inventory counts.
Handle customer charge sends and merchandise transfers between retail locations or distribution centers.
Control damaged merchandise and mismated inventory according to company standards.
Securely maintain a key to the store.
Partner with the Store Manager to train and develop stock associates through encouragement, recognition, and feedback.
Assist the Store Manager in achieving and exceeding the store’s fiscal business plan by helping execute sales and productivity plans.
Replenish and display sales-floor products according to visual merchandising standards.
Provide customer service according to the Service Training Program by greeting customers, directing them to products and areas, answering questions, and sharing current product knowledge.
Remain available to customers and identify and address their needs and questions.
Promote a positive and respectful environment and represent the store and brand positively in interactions.
Cooperate with the team to meet the needs of the business.