Seasonal Sales Associate - UGG

Deckers•San Francisco, CA

2d•$20

About The Position

The Sales Associate creates personalized shopping experiences that build brand loyalty and support store business goals. The role involves listening to customers, offering recommendations and current product knowledge, communicating UGG’s sustainability initiatives and social and ethical commitments, and sharing enthusiasm for the products. Sales Associates work as part of a team and represent the UGG brand through customer interactions and adherence to the store’s dress code. The position includes greeting customers, answering questions accurately, providing service throughout the shopping experience, and explaining the return policy. Associates also serve customers by phone, operate the cash register, handle money accurately, check inventory, replenish and merchandise products according to visual merchandising standards, and keep back-stock and employee break areas organized and clean. The role requires safety awareness, responding to theft according to company policies, and reliable attendance and communication with the Store Manager. This is a seasonal role. The posted target pay is $19.50; actual pay depends on location and other job-related factors, including skills, experience, and relevant education or training. The company describes its benefits as including competitive pay, discounts, perks, global contests, and opportunities for growth and development.

Requirements

High school diploma.
Excellent verbal and written communication skills and ability to convey the Deckers Brands Vision and Mission.
Ability to work as a motivated team player and self-starter.
Flexibility of schedule and hours to meet business needs.
Proficiency with Microsoft Office suite of tools and applications.
Valid driver’s license.

Nice To Haves

Two years of retail store experience preferred.

Responsibilities

Create personalized shopping experiences that drive brand loyalty.
Greet customers promptly and courteously and respond accurately to their questions.
Provide exceptional customer service in store and by phone, including communicating the return policy.
Share recommendations, current product knowledge, and information about the brand’s sustainability initiatives and social and ethical commitments.
Model the Service Training Program and promote the store and brand image, including following the dress code.
Operate the cash register and handle money accurately.
Check inventory daily and ensure products are stocked and available.
Merchandise products according to Visual Merchandising standards.
Maintain clean and organized back-stock and employee break areas, including daily vacuuming, sweeping, and dusting.
Practice safety-consciousness and respond to theft according to company policies.
Work cooperatively with the team to achieve business goals.
Report to work on time and notify the Store Manager in advance if late or absent.