Seasonal Service Associate, Part Time - Soho

Macy's•New York, NY

4d•Onsite

About The Position

The B-Helpful Professional is an energetic, engaged resource for customers and associates throughout the store. The role supports an easy and enjoyable shopping experience through speed, attention to detail, collaboration, and teamwork. It manages an in-store service hub, assisting customers with Buy Online Pick-up in Store orders, straightforward returns, tourism information, and booking appointments for in-store services. The position also involves greeting and engaging customers, using technology, and supporting merchandising and operational needs.

Requirements

Strong interpersonal skills and the ability to communicate and share information with diverse groups of customers and peers.
Resourcefulness and the ability to adapt quickly to changing priorities.
Ability to work independently and as part of a team.
Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
Ability to perform the physical requirements of the role, including prolonged standing and walking, frequent use of computers and other technology, and frequently lifting or moving up to 25 pounds.

Nice To Haves

High school diploma or equivalent; candidates with this qualification are encouraged to apply.

Responsibilities

Create an easy, seamless, and enjoyable in-store experience by greeting and engaging customers with genuine, friendly interactions.
Assist customers with Buy Online Pick-up in Store orders and easy returns.
Provide tourism information and facilitate appointments for in-store services.
Use technology proficiently.
Participate in merchandising and operational requirements.