Operations Associate, Part Time - Soho

Reformation • New York, NY

4d • $17 - $19 • Onsite

About The Position

The Operations Associate supports daily store operations, standardizes in-store processes, assists with merchandising, and maintains a clean, organized store environment. The role supports store goals and inventory control while helping create a positive customer shopping experience. The position requires a minimum of 20 hours per week across at least three days per week, including weekends, and availability for a flexible schedule that may include days, nights, weekends, and holidays as business needs require.

Requirements

• At least 1 year of relevant experience in a fast-paced, creative service environment.
• Familiarity with desktop, mobile, tablet, and digital technology functionality.
• Experience working with a sales or retail organization and/or an operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities.
• A driven approach to new challenges and self-motivation in work and career.
• Availability to work a minimum of 20 hours per week and at least 3 days per week, including weekends.
• Availability for a flexible schedule that may include days, nights, weekends, and holidays when required by business needs.

Responsibilities

• Support operational efforts required to achieve store goals and maintain seamless store procedures.
• Use store processes and procedures to track inventory accurately.
• Track, receive, and process inbound inventory shipments.
• Complete inventory tasks with attention to detail, including inbound and outbound transfers, shipment processing, and omnichannel orders.
• Process shipments by receiving, hanging, steaming, tagging when applicable, and organizing merchandise in the back of house.
• Support markdowns when applicable.
• Submit facilities tickets to maintain store upkeep, presentation, and organization.
• Organize store supplies and ensure the back of house meets brand and concept standards.
• Prepare and deliver customer fitting rooms quickly and accurately.
• Prepare customer purchases according to brand standards, including preparing, folding, and bagging products.
• Replenish the sales floor when products are sold to maintain visual presentation and inventory levels.
• Support visual merchandising for new products and adjust displays when products are sold out or sold through.
• Execute visual displays and mannequins when directed.
• Provide customer service that earns extraordinary feedback and service evaluation scores.
• Contribute to loss prevention throughout the business.
• Uphold the time and attendance policy and bring an ambitious, passionate attitude to work.
• Help maintain an inspiring store environment where products are easily accessible.
• Understand and reflect Reformation’s core values and culture, and maintain a professional, healthy, and productive work environment.

Benefits

• Employer-sponsored private medical, dental, and vision insurance for eligible employees.
• Commuter benefits.
• Paid time off, including vacation, sick leave, and company holidays, for eligible employees.
• Retirement planning support, including the option to invest in Environmental Social Governance-aligned funds, for eligible employees.
• Fertility care support through Carrot and up to $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
• Annual donations to community efforts.
• Clothing discount.
• Culture events, including Ref Values week and Volunteer Time Off.
• Opportunities for growth and collaboration with teams around the world.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed