Seasonal Service Associate, Part Time - Soho

Macy's•New York, NY
•$17 - $23•Onsite

About The Position

The B-Helpful Professional is an energetic and engaged resource for customers and associates throughout the store. The role supports an easy and enjoyable shopping experience through speed, attention to detail, collaboration, and teamwork. It manages an in-store service hub and assists customers with Buy Online Pick-up in Store orders, simple returns, tourism information, and booking appointments for in-store services.

Requirements

  • Strong interpersonal skills and the ability to communicate and share information with diverse groups of customers and peers.
  • Resourcefulness and the ability to adapt quickly to changing priorities.
  • Ability to work independently and as part of a team.
  • Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
  • Ability to stand and walk for prolonged periods; reach, crouch, kneel, and stoop; use computers and other technology; and frequently lift or move up to 25 pounds.

Nice To Haves

  • A high school diploma or equivalent is encouraged.

Responsibilities

  • Greet and engage customers, providing genuine and friendly interactions to create an easy, seamless, and enjoyable in-store experience.
  • Use technology proficiently.
  • Participate in the merchandising and operational requirements of the role.
  • Assist customers with Buy Online Pick-up in Store orders and easy returns.
  • Provide tourism information and facilitate appointments for in-store services.

Benefits

  • Performance and referral bonus opportunities
  • Merchandise discounts
  • Inclusive, challenging, and fun work environment
  • Employee Assistance Program with mental health and financial literacy resources
  • Colleague Resource Groups and give-back/volunteer opportunities
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