Seasonal Retail Sales Associate - Soho Flagship

Vuori, Inc•New York, NY
•$19 - $22

About The Position

The Retail Sales Associate at Vuori forges connections with customers and communicates the brand’s values through product knowledge and an optimistic outlook. The role focuses on creating a memorable customer experience, building lasting customer relationships, supporting sales goals in a team-based commission environment, and assisting with store operations and visual merchandising. Associates help customers with product selection and fit, maintain the sales floor and fitting rooms, support inventory and cash-control processes, and keep the store clean and organized.

Requirements

  • Must be available to work nights, weekends, and holidays.
  • Adhere to scheduled shifts and be punctual.
  • Ability to develop relationships with customers and colleagues.
  • Ability to handle customer concerns positively and proactively.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to quickly learn new procedures and processes.
  • Strong organizational and follow-through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability, and initiative.
  • Eagerness to develop new skills and responsiveness to feedback.
  • Willingness to lift and move products, equipment, and boxes weighing up to 30 lbs.
  • Willingness to stay active and move throughout the store during each shift.
  • Willingness to reach, bend, and use a step stool or ladder when needed.
  • Willingness to work in an environment with bright lights and music.
  • Willingness to work as part of a team in a fast-paced retail environment.

Responsibilities

  • Create an unforgettable customer experience and forge lasting relationships with customers.
  • Work with the sales team to ensure customers receive excellent service, including greeting customers in a timely, authentic, and engaging manner.
  • Prepare fitting rooms, find sizes, and provide knowledgeable feedback about merchandise style and fit.
  • Achieve sales goals in a team-based commission environment.
  • Develop product knowledge about fashion and activewear to serve as an expert for customers.
  • Assist with projects while maintaining a focus on customer experience.
  • Communicate inventory needs to support business goals.
  • Ensure the sales floor is stocked every evening.
  • Collaborate with management on inventory management.
  • Clean the retail store regularly, including floors and bathrooms.
  • Understand and execute cash-control procedures, including bank deposits and petty cash.
  • Assist with implementation and maintenance of merchandising and visual directives.
  • Keep the selling floor neat, clean, organized, and consistent with the correct visual image.
  • Identify and communicate product concerns in a timely manner.

Benefits

  • Savings and Retirement Plan
  • Generous Vuori Discount & Industry Perks
  • Wellness & Fitness benefits
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