Retail Community Assistant Store Manager - Soho Flagship

Vuori, Inc•New York, NY
•$28 - $33

About The Position

Vuori is seeking an Assistant Store Manager of Community to support the success of its retail store through community leadership. Working with the General Manager, this role helps develop the store’s community strategy and leads its execution. The Assistant Store Manager builds connections with the local active and wellness community and positions the store as a destination for shopping and shared experiences. Responsibilities include planning team sweats, in-store events, partnerships, and product storytelling that express the Vuori brand and support store traffic, loyalty, and growth. The role also supports people leadership, customer experience, product operations, visual merchandising, and store financial and labor practices. The Assistant Store Manager helps develop a high-performing, inclusive team; supports daily store operations and safety; and ensures customer experience remains a priority. The position requires morning and/or evening availability, eight-hour shifts five days a week, and availability for at least one weekend day. The stated pay range is $28–$33 per hour base pay, plus $3–$5 per hour team commission, for a total target pay range of $31–$38 per hour.

Requirements

  • Available for morning and/or evening shifts, working eight-hour shifts five days per week, and available at least one weekend day.
  • Punctual and dependable in attendance and adherence to scheduled shifts.
  • Ability to develop relationships with customers and colleagues.
  • Customer service expertise, including creating customer experiences, building relationships, and handling customer concerns proactively.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to learn new procedures and processes quickly.
  • Strong organizational and follow-through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability, and initiative.
  • Eagerness to develop new skills and responsiveness to feedback.
  • Willingness to lift and move products, equipment, and boxes weighing up to 30 pounds.
  • Willingness to remain active and move throughout the store during each shift.
  • Willingness to reach, bend, and use a step stool or ladder as needed.
  • Willingness to work in an environment with bright lights and music.
  • Willingness to work as part of a team in a fast-paced retail environment.

Responsibilities

  • Lead the planning and execution of community programs connecting the store with the local fitness, wellness, and lifestyle community.
  • Partner with the HQ Community Manager to develop and execute initiatives aligned with brand standards and business goals.
  • Represent Vuori at the store, team sweats, and community events, ensuring community touchpoints reflect the brand and customer experience standards.
  • Build and maintain relationships in the local active and wellness community through participation in events, team sweats, and partnerships.
  • Make community a core part of store culture and engage team members in delivering community experiences.
  • Support the General Manager in promoting a culture of excellence, communication, trust, respect, punctuality, and accountability.
  • Partner with the General Manager on hiring, onboarding, training, employee development, and engagement strategies.
  • Help maintain a safe and healthy work environment by identifying risks and implementing safety practices and protocols.
  • Take ownership of the sales floor and team to keep customer experience a priority.
  • Empower employees to resolve customer issues and make decisions, providing guidance as needed.
  • Assist with product operations initiatives and inventory management.
  • Lead daily and weekly product operations, including inbound and outbound shipments, while upholding Vuori SOPs.
  • Assist with visual merchandising, including product flips, mannequin looks, in-season product management, and store standards.
  • Assist the General Manager with scheduling and labor management in accordance with company practices and applicable labor laws.
  • Assist with store expense management and use the allocated budget to recognize team performance and support business results.

Benefits

  • Health Insurance
  • Savings and Retirement Plan
  • Employee Assistance Program
  • Generous Vuori Discount & Industry Perks
  • Paid Time Off
  • Wellness & Fitness benefits
  • Team commission
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