About The Position

The Seasonal Server provides superior guest service in a clean and comfortable theatre environment, helping ensure guest satisfaction and representing the theatre in accordance with the company’s mission and policies. The position is based in the concession stand and includes alcohol sales. Servers must meet applicable legal age requirements for serving alcohol and complete required training, permits, licenses, and background checks where applicable. The role is temporary through January 7th.

Requirements

  • Complete or make progress toward the cast certification program as a cast member and concessionist.
  • Complete legally required state or local training and obtain required certificates.
  • Complete Regal Responsible Beverage Server training on Regal Online University.
  • Meet the legal age requirement to serve or sell alcohol and hold applicable permits and licenses when assigned alcohol service duties.
  • Possess good public speaking, listening, and clear, direct response skills.
  • Perform calculations quickly and accurately and identify and correct errors.
  • Identify problems, gather relevant data, evaluate information, recognize alternatives, and reach evidence-based conclusions.
  • Perform under pressure or opposition and take appropriate initiative.
  • Have excellent communication skills with customers, coworkers, and management.
  • Establish goals, budget time, and set priorities.
  • Frequently stand, walk, sit, use hands to handle or feel objects, reach, and talk or hear; occasionally climb or balance and stoop, kneel, crouch, or crawl; regularly lift up to 60 pounds.
  • Have close, distance, and peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

  • Maintain regular and consistent attendance.
  • Serve alcohol in compliance with applicable laws and legal obligations, when assigned.
  • Know and promote coupons, ongoing promotions, and the Regal Crown Club Program.
  • Know and enforce the MPAA rating system.
  • Provide exceptional guest service by smiling, greeting, and thanking guests.
  • Handle money and merchandise, including saleable and non-saleable items.
  • Operate, prepare, and clean concession equipment; use concession storerooms and cleaning materials properly.
  • Follow concession opening, closing, and between-show procedures, as well as emergency, evacuation, robbery, and counterfeit-bill procedures.
  • Use effective sales techniques, including upselling and suggestive selling.
  • Comply with local, state, and federal food safety laws and the dress code.
  • Maintain accurate cash drawers, inventory, and coupons.
  • Follow correct popcorn popper operation and emergency procedures.
  • Abide by federal and state laws regarding breaks and meal periods.
  • Complete or make progress toward cast member and concessionist certification programs.
  • Read and understand required training materials, including those covering sexual harassment and discrimination.

Benefits

  • $15 per hour
  • 9 free tickets a month
  • 50% off concessions
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