About The Position
The Seasonal Server works in the concession stand and serves alcohol in accordance with applicable laws and training requirements. The role involves providing exceptional guest service, promoting concessions and loyalty programs, handling cash and merchandise, operating and cleaning concession equipment, and following food safety, emergency, and other operating procedures. The position runs from mid-November through mid-January and pays $15 per hour plus tips. The employee must complete or make progress toward the cast member and concessionist certification programs, complete required state or local training and certification, and complete Regal Responsible Beverage Server training through Regal Online University. The role also requires reading and understanding training materials covering subjects such as sexual harassment and discrimination.
Requirements
- Completion of, or progress toward completion of, the cast certification program as a cast member and as a concessionist.
- Complete legally required state or local training and obtain required certificates.
- Complete Regal Responsible Beverage Server training on Regal Online University.
- Possess good public-speaking, listening, and clear, direct response skills.
- Perform calculations quickly and accurately and identify and correct errors.
- Identify problems, gather relevant data, consider possible causes and alternatives, and reach evidence-based conclusions.
- Take action beyond what is necessarily called for and perform under pressure or opposition.
- Have excellent communication skills with customers, coworkers, and management.
- Establish goals, budget time, and set priorities to achieve objectives.
- Meet the physical demands of the job, including regularly lifting up to 60 pounds and the stated vision requirements.
- Be of legal age and hold applicable training permits and licenses to serve alcohol according to state and local laws.
Responsibilities
- Maintain regular and consistent attendance.
- Serve alcohol in accordance with applicable laws, legal obligations, and training requirements.
- Know and follow laws and obligations regarding alcohol service.
- Know coupons and ongoing promotions, and promote the Regal Crown Club Program.
- Know and enforce the MPAA rating system.
- Provide exceptional guest service by smiling, greeting, and thanking guests.
- Handle money and saleable and non-saleable merchandise.
- Operate, prepare, and clean concession-related equipment; use concession storerooms and cleaning materials properly.
- Follow concession opening, closing, and between-show procedures.
- Know and follow emergency, evacuation, robbery, and counterfeit-bill procedures.
- Use excellent sales techniques, including upselling and suggestive selling.
- Comply with local, state, and federal food safety laws and the dress code.
- Maintain accuracy of cash drawers, inventory, and coupons.
- Operate the popcorn popper correctly and know its emergency procedures.
- Follow federal and state laws regarding breaks and meal periods.
- Complete or make progress toward cast member and concessionist certification.
- Read and understand training materials, including those addressing sexual harassment and discrimination.
Benefits
- Free movie passes at any Regal location.
- Discounted concessions at any Regal location.
- Eligibility to participate in the 401(k) retirement plan with company match after reaching age 21 and completing six months of service.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
