About The Position

The Assistant Manager is an hourly employee responsible for operating and supervising a theatre and its employees, and representing Regal in a manner consistent with its mission statement and policies. The role includes supervising, training, coaching, and developing employees; performing staff positions as needed; overseeing theatre operations, safety, guest satisfaction, finances, inventory, maintenance, marketing, and show scheduling; and ensuring compliance with company policies and applicable requirements. The Assistant Manager directly supervises an unspecified number of employees and carries out supervisory responsibilities under Regal policies and applicable laws, with certain hiring and disciplinary actions directed or overseen by the General Manager or senior management.

Requirements

  • High school diploma or equivalent, unless currently a high school student.
  • At least three months of supervisory experience, or six months of theatre experience with completion of the Cast Certification Program, or a combination of these; alternatively, demonstrated leadership or management potential subject to VP approval.
  • If assigned alcohol sales or service duties, be of legal age under applicable state or local law, complete legally required training, obtain required certification, and complete Regal Responsible Beverage Server training on Regal Online University.
  • Good public speaking skills and effective oral and written communication with employees, vendors, and corporate staff.
  • Ability to listen effectively, respond clearly and directly, and explain information to others.
  • Ability to perform calculations quickly and accurately and identify and correct errors.
  • Ability to identify problems, gather relevant data, evaluate information, recognize alternatives, reach evidence-based conclusions, and recommend solutions.
  • Ability to take initiative, perform tasks with minimal supervision, and work under pressure or opposition.
  • Proven experience with PC platforms and knowledge of basic office programs, including email, word processing, and spreadsheets.
  • Ability to operate copiers and other office equipment, use and access filing systems, and maintain attention to detail.
  • Dexterity using tools and equipment and ability to perform mechanical tasks as necessary.
  • Ability to interact effectively with customers, the public, and coworkers, and show sensitivity to others' feelings.
  • Ability to establish goals, budget time, and set priorities.
  • Ability to meet the physical demands of the role, with reasonable accommodations where applicable.

Responsibilities

  • Maintain regular and consistent attendance.
  • Uphold and administer all theatre policies.
  • Train, develop, coach, and supervise non-management employees.
  • Perform all staff positions as required.
  • Operate projection and audiovisual equipment, including hardware and software; handle films and perform required maintenance.
  • Maintain working knowledge of booth and projection systems, including maintenance, programming, TMS operation, and related projection skills.
  • Ensure required alcohol certifications and training are current where applicable.
  • Monitor risk management, including employee and patron safety, loss prevention, emergency situations, and the proper handling, reporting, and investigation of accidents.
  • Ensure guest satisfaction.
  • Count, deposit, and reconcile all receipts collected during the business day.
  • Know and comply with the dress code.
  • Complete or be in the process of completing the management certification program, and review and understand the ROM.
  • Interview, hire, schedule, coach, counsel, and suspend cast members; terminate employees with the required oversight and consultation.
  • Administer applicable Human Resources paperwork and uphold company HR policies.
  • Control costs and direct operating expenses; purchase and order concession, café, and other operational supplies, and conduct related inventory and auditing.
  • Supervise theatre building and grounds maintenance, perform minor repairs, and obtain qualified personnel for major maintenance concerns.
  • Market and promote film engagements, schedule movie show times, and deliver show times to appropriate channels on time.
  • Read and understand training materials covering subjects such as sexual harassment and discrimination.
  • Carry out additional duties assigned by the General Manager or another senior manager.
  • Plan, assign, and direct work; appraise performance; reward employees; address complaints; resolve problems; and discipline employees as directed.
  • As directed by the General Manager, interview and hire employees.

Benefits

  • Free tickets
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