Seasonal Sales Lead

Five Below•Lincoln, NE

About The Position

The Seasonal Sales Lead supports store leadership and helps oversee daily store activities, associates, customer service, merchandising, and sales. The role may act as Manager on Duty and occasionally manage the store opening or closing process. It also assists with receiving and organizing stock, associate onboarding and training, store maintenance, and keeping operations running smoothly. The position requires a flexible schedule that may include day, evening, weekend, or overnight shifts, and travel as required.

Requirements

  • High school graduate or equivalent.
  • At least 1 year of management experience.
  • Excellent verbal and written communication skills.
  • Ability to multitask.
  • Creative thinking.
  • Ability to maintain composure under pressure.
  • Ability to work a flexible schedule to meet business needs, including day, evening, weekend, and potentially overnight shifts, and travel as required.
  • Ability to identify and understand email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
  • Ability to remain in a stationary, upright position for 80% of the time.
  • Frequently operate a cash register, computer, hand-held devices, phone, walkie, and mobile devices.
  • Frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5 to 10 feet.
  • Frequently climb and descend ladders to retrieve and put away stock.
  • Frequently kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
  • Frequently communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
  • Frequently move across the sales floor and between the sales floor and stock room.

Nice To Haves

  • College experience preferred.

Responsibilities

  • Ensure crew members provide strong customer service through personal contact with customers.
  • Train crew members on the B.E.S.T. customer service experience and support fast, friendly checkout.
  • Help oversee store associates’ daily activities and effectiveness.
  • Assist with receiving, unpacking, and organizing new stock for placement on the sales floor.
  • Act as Manager on Duty when needed, taking responsibility for store operations, staff management, customer service, and urgent issues.
  • Occasionally manage store opening or closing, including securing cash, locking doors, setting alarms, and preparing the store for daily operations.
  • Support associate onboarding and ongoing training on store policies, product knowledge, and operational procedures.
  • Drive sales and control expenses by identifying ways to improve merchandising, staff performance, and customer service.
  • Partner with the store leadership team on merchandising procedures and World Recovery.
  • Perform store maintenance, including taking out garbage, sweeping, cleaning bathrooms, and maintaining the stock room.
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