Seasonal Sales Lead

Five Below • Grand Island, NE

3d

About The Position

The Seasonal Sales Lead helps oversee daily store activities and associates, ensuring effective performance and excellent customer service. The role trains and supports crew members, helps receive and organize new stock, contributes to sales and expense control, and partners with store leadership on merchandising and World Recovery. When needed, the Sales Lead acts as Manager on Duty and may manage store opening or closing procedures. The position also includes store maintenance, such as taking out garbage, sweeping, cleaning bathrooms, and maintaining the stock room.

This is an hourly position starting at $15.50. The role requires a flexible schedule to meet business needs, including days, evenings, weekends, and potentially overnight shifts and travel as required. Five Below states that benefits information is available on its benefits site and that it provides reasonable accommodations for individuals with disabilities.

Requirements

• High school graduate or equivalent.
• At least 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multitask.
• Creative thinking.
• Ability to maintain composure under pressure.
• Ability to work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts and travel as required.
• Ability to identify and discern email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.
• Ability to remain in a stationary, upright position for 80% of the time.
• Ability to frequently operate a cash register, computer, hand-held devices, phone, walkie, and mobile devices.
• Ability to frequently move merchandise weighing up to 25 lbs and place or remove merchandise at heights of 5–10 feet.
• Ability to frequently climb ladders to retrieve and put away stock.
• Ability to frequently kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
• Ability to frequently communicate and exchange accurate information with customers, managers, and coworkers, both in person and by telephone.
• Ability to frequently move across the sales floor and between the sales floor and stock room.

Nice To Haves

• College experience preferred.

Responsibilities

• Ensure crew members provide customer service through personal contact with customers.
• Train crew members on the B.E.S.T. customer service experience and help ensure fast, friendly checkout.
• Help oversee daily activities of store associates and ensure they perform their duties effectively and provide excellent customer service.
• Assist with receiving, unpacking, and organizing new stock so items are placed on the sales floor efficiently.
• Act as Manager on Duty when needed, taking responsibility for store operations, staff management, customer service, and urgent issues.
• Occasionally manage store opening or closing, including securing cash, locking doors, setting alarms, and ensuring the store is ready for daily operations.
• Support associate onboarding and ongoing training in store policies, product knowledge, and operational procedures.
• Drive store sales and control expenses by seeking ways to improve merchandising, staff performance, and customer service.
• Partner with the store leadership team on merchandising procedures and World Recovery.
• Perform store maintenance, including taking out garbage, sweeping, cleaning bathrooms, and maintaining the stock room.

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED