SEASONAL SALES LEAD

Five Below•Council Bluffs, IA

About The Position

The Seasonal Sales Lead supports store operations and customer service at Five Below. The role helps lead and train store associates, promote a fast and friendly customer experience, support merchandising and stockroom activities, and drive sales while controlling expenses. The Sales Lead may act as Manager on Duty and may oversee opening or closing procedures. This position also includes routine store maintenance and physical work such as handling merchandise, using ladders, and moving throughout the store. A flexible schedule is required to meet business needs, including day, evening, weekend, and potentially overnight shifts.

Requirements

High school graduate or equivalent.
Minimum of 1 year of management experience.
Excellent verbal and written communication skills.
Ability to multitask.
Creative thinking.
Ability to maintain composure under pressure.
Ability to work a flexible schedule to meet business needs, including day, evening, weekend, and potentially overnight shifts, and travel as required.
Ability to identify and understand email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.

Nice To Haves

College experience preferred.

Responsibilities

Ensure crew members provide excellent customer service through personal contact with customers.
Train the crew on the B.E.S.T. customer service experience and help ensure guests receive a fast, friendly checkout.
Help oversee daily activities of store associates, ensuring they perform their duties effectively and provide excellent customer service.
Assist with receiving, unpacking, and organizing new stock so items are efficiently placed on the sales floor.
Act as Manager on Duty when needed, taking responsibility for store operations, staff management, customer service, and urgent issues.
Occasionally manage store opening or closing, including securing cash, locking doors, setting alarms, and preparing for daily operations.
Support associate onboarding and ongoing training in store policies, product knowledge, and operational procedures.
Drive store sales and control expenses by seeking ways to improve merchandising, staff performance, and customer service.
Partner with the store leadership team on merchandising procedures and World Recovery.
Perform store maintenance, including taking out garbage, sweeping, cleaning bathrooms, and maintaining the stock room.