Seasonal Sales Lead

Five Below • Council Bluffs, IA

7d

About The Position

The Seasonal Sales Lead supports store leadership in delivering Five Below’s customer experience and managing daily store operations. The role helps oversee associates, trains and supports crew members, contributes to sales and merchandising, and assists with receiving and organizing merchandise. When needed, the Sales Lead acts as Manager on Duty and may manage store opening or closing procedures. The position also includes store maintenance and physical work on the sales floor and in the stock room.

Requirements

• High school graduate or equivalent.
• At least 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multitask.
• Creative thinking.
• Ability to maintain composure under pressure.
• Ability to work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts; travel may be required.
• Ability to identify and understand email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.
• Ability to operate a cash register, computer, hand-held devices, phone, walkie, and mobile devices; move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet; climb ladders; kneel, bend, twist, and stoop; communicate with customers and coworkers; move around the sales floor and stock room; and remain upright in a stationary position for 80% of the time.

Nice To Haves

• College experience preferred.

Responsibilities

• Ensure crew members provide a strong customer experience through personal contact with customers.
• Train crew members on the B.E.S.T. customer service experience and help ensure fast, friendly checkout.
• Help oversee daily activities of store associates and support effective performance and excellent customer service.
• Assist with receiving, unpacking, and organizing new stock for efficient placement on the sales floor.
• Act as Manager on Duty when needed, overseeing store operations, staff, customer service, and urgent issues.
• Occasionally manage store opening or closing, including securing cash, locking doors, setting alarms, and preparing the store for operations.
• Support associate onboarding and ongoing training on store policies, product knowledge, and operational procedures.
• Drive store sales and control expenses by seeking improvements in merchandising, staff performance, and customer service.
• Partner with the store leadership team on merchandising procedures and World Recovery.
• Perform store maintenance, including taking out garbage, sweeping, cleaning bathrooms, and maintaining the stock room.

What This Job Offers

• Career Level: Manager
• Education Level: High school or GED