Seasonal Sales Associates

Five Below • Chesapeake, VA

2d • Onsite

About The Position

Five Below is seeking Seasonal Sales Associates to support customers and store operations while contributing to the company’s culture and goals. Associates greet customers, learn what they need, share product knowledge, recommend merchandise, and promote store events and offers. They address customer concerns, communicate service and restocking needs to management, and work with the team to support store objectives.

The role involves frequent use of cash registers and other technology, handling merchandise, retrieving and putting away stock, and moving throughout the sales floor and stock room. The schedule is flexible to meet business needs and may include day, evening, weekend, and overnight shifts, as well as travel when required. The listed starting pay is $12.77 per hour.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts; travel may be required.
• Comfortable using technology or willing to learn, including computers, cash registers, hand-held devices, and mobile devices.
• Good communication skills and the ability to engage with customers.
• Able to handle customer interactions and potential concerns courteously and professionally.
• Able to use basic information-gathering skills to solve problems.
• Able to learn procedural knowledge through on-the-job training.
• Able to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Able to frequently climb ladders and kneel, bend, twist, and stoop.
• Able to communicate and exchange accurate information with customers, managers, and coworkers, in person and by telephone.
• Able to identify and understand email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.
• Able to remain stationary in an upright position for 80% of the time.

Responsibilities

• Greet and acknowledge customers promptly, assist them, and handle multiple customer interactions efficiently.
• Assess customer needs by sharing product knowledge, answering questions, directing customers to merchandise, and making recommendations.
• Use suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns and use product knowledge to offer solutions, seeking exchanges instead of returns when possible.
• Communicate merchandise restocking needs, service requirements, and customer feedback to management in a timely manner.
• Collaborate with the team to achieve store and company goals and contribute to a positive, productive work environment.
• Operate registers and other devices, move merchandise, and retrieve and put away stock as needed.

Benefits

• Five Below directs applicants to its benefits site for information about health coverage and financial and personal wellness support; specific benefits are not listed in the posting.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed