Early Weekday Morning Seasonal Sales Associate Paramus NJ

Five Below • Paramus, NJ

2d • Onsite

About The Position

Five Below is seeking a Seasonal Sales Associate to help create a fun, welcoming shopping experience and support store goals. The associate greets and assists customers, learns their needs, shares product knowledge, recommends merchandise, and informs them about store events and promotions. They address customer concerns, communicate restocking and service needs and customer feedback to management, and collaborate with the team. The role requires weekday availability at 5 a.m. and a flexible schedule that may include days, evenings, weekends, overnight shifts, and required travel. The listed starting pay is $15.92 per hour.

Requirements

• At least 16 years old.
• Available to work a flexible schedule to meet business needs, including day, evening, weekend, and potentially overnight shifts; travel may be required.
• Comfortable using technology or willing to learn, including computers, cash registers, handheld devices, and mobile devices.
• Good communication skills and ability to engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Able to use basic information-gathering skills to solve problems.
• Able to learn procedural knowledge through on-the-job training.
• Able to move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Able to frequently climb and descend ladders and bend, kneel, twist, and stoop.
• Able to remain in a stationary, upright position for 80% of the time.
• Able to identify and understand email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.

Responsibilities

• Be available at 5 a.m. during the week.
• Greet and acknowledge customers promptly and assist multiple customers efficiently.
• Assess customer needs, share product knowledge, answer questions, direct customers to merchandise, and offer recommendations.
• Use suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns and offer alternative solutions, aiming to turn returns into exchanges when possible.
• Inform management about merchandise restocking and service needs, as well as customer feedback.
• Collaborate with the team to achieve store and company goals and maintain a positive, productive work environment.
• Operate cash registers, computers, handheld devices, phones, walkies, and mobile devices.
• Move, stock, and retrieve merchandise, including using ladders and accessing the stock room.
• Communicate accurately with customers, managers, and coworkers in person and by telephone.
• Follow merchandise layouts, associate schedules, and standard operating procedures using email and printed instructions.

Benefits

• The employer refers candidates to its benefits site for details about health coverage and financial and personal wellness support; specific benefits are not listed in the posting.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed