Early Weekday Morning Seasonal Sales Associate Paramus NJ

Five Below•Paramus, NJ

18h•Onsite

About The Position

The Sales Associate greets and assists customers, helps them find products, answers questions, makes recommendations, and promotes store events and sales. The role also involves resolving customer concerns, communicating restocking and service needs to management, and working with the team to achieve store goals. The associate must be available at 5 a.m. during the week and able to work a flexible schedule that may include day, evening, weekend, and overnight shifts.

Requirements

Must be at least 16 years old.
Must be available at 5 a.m. during the week.
Available to work a flexible schedule, including day, evening, weekend, and potentially overnight shifts, as required by the business.
Comfortable using or willing to learn technology such as computers, cash registers, handheld devices, and mobile devices.
Good communication skills and ability to engage with customers.
Able to handle customer interactions and potential issues courteously and professionally.
Able to use basic information-gathering skills to solve problems.
Ability to learn procedural knowledge through on-the-job training.
Able to identify and understand email and printed instructions regarding merchandise layouts, schedules, and standard operating procedures.
Able to move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
Able to frequently ascend and descend ladders and kneel, bend, twist, stoop, and move across the sales floor and between the sales floor and stock room.
Able to frequently communicate and exchange accurate information with customers, managers, and coworkers, in person and by telephone.

Responsibilities

Greet and acknowledge customers promptly, assist them, and handle multiple customer interactions efficiently.
Assess and meet customer needs by sharing product knowledge, answering questions, directing customers to merchandise, and offering recommendations.
Use suggestive selling and stay informed about product availability.
Inform customers about store events, promotions, and special activities.
Address customer concerns and offer solutions, including exchanges where possible.
Communicate merchandise restocking, service requirements, and customer feedback to management in a timely manner.
Collaborate with the team to achieve store and company objectives and support a positive work environment.
Operate registers and other store devices; retrieve, restock, and put away merchandise.
Follow merchandise layout instructions, associate schedules, and standard operating procedures.
Remain in a stationary, upright position for 80% of the time.