Early Weekday Morning Seasonal Sales Associate Nanuet NY

Five Below • Nanuet, NY

2d • Onsite

About The Position

The Seasonal Sales Associate greets customers, helps identify and meet their needs, shares product knowledge, answers questions, recommends merchandise, and informs customers about store events and promotions. The associate addresses customer concerns, communicates restocking and service needs and customer feedback to management, and supports team and company goals. The role requires weekday availability at 5 a.m. and a flexible schedule that may include day, evening, weekend, and overnight shifts, as well as travel as required. The position involves frequent use of a cash register and other technology, handling and stocking merchandise, ladder use, and moving around the sales floor and stock room. The listed starting pay is $16.00 per hour.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule.
• Comfortable using or willing to learn technology such as computers, cash registers, hand-held devices, and mobile devices.
• Good communication skills and ability to engage with customers.
• Able to handle customer interactions and potential issues or concerns courteously and professionally.
• Able to use basic information-gathering skills to solve problems.
• Able to learn procedural knowledge through on-the-job training.
• Able to move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Able to frequently ascend and descend ladders.
• Able to kneel, bend, twist, and stoop, and frequently move across the sales floor and between the sales floor and stock room.
• Able to remain in a stationary, upright position for 80% of the time.
• Able to identify and understand email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.
• Able to exchange accurate information with customers, managers, and coworkers in person and by telephone.

Responsibilities

• Greet and acknowledge customers promptly, provide assistance, and handle multiple customer interactions efficiently.
• Assess customer needs by sharing product knowledge, answering questions, directing customers to merchandise, and offering recommendations.
• Use suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Inform management about merchandise restocking and service requirements, as well as customer feedback.
• Collaborate with the team to achieve store and company objectives and contribute to a positive, productive work environment.
• Be available to work at 5 a.m. on weekdays and work a flexible schedule to meet business needs.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed