Seasonal Sales Associate (Store 7858)

GameStop•East Rutherford, NJ

About The Position

Working under direct guidance and supervision, the Seasonal Sales Associate supports the store team on a short-term basis by delivering outstanding guest service in a sales culture that uses GameStop’s buy, sell, trade, and reservation business model, known as the Circle of Life. The role contributes to day-to-day store operations during peak sales days, with a primary focus on sales, store maintenance, and customer service. The ideal candidate prioritizes customer satisfaction and is available to work during peak seasonal sales days. The position involves greeting and assisting guests with video gaming needs, recommending additional items, supporting store sales initiatives, maintaining a clean and organized store, stocking and presenting merchandise, and helping the team meet sales, profit, and shrinkage reduction goals. The associate also supports inventory control and loss prevention, responds to guest concerns, and follows GameStop policies and procedures. The role requires availability for a flexible schedule that includes nights, weekends, and holidays. The associate must be able to stand and move throughout the store for at least eight hours per day and perform tasks including bending, stooping, reaching, climbing ladders, and independently lifting merchandise weighing up to 30 pounds. Pay rate: $15.92.

Requirements

  • Must be at least 18 years of age.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Ability to follow instructions presented in written, oral, and diagram form.
  • Outgoing and friendly personality with strong guest service skills; provide genuine and friendly assistance to every guest.
  • Clear verbal communication and listening skills using spoken and written English.
  • Ability to achieve objectives in a fast-paced, rapidly changing environment.
  • Ability to work independently and as part of a team to perform assigned tasks.
  • Meet associate performance expectations, including attendance, professional dress, and grooming requirements.
  • Ability to stand and move throughout the store unassisted for at least eight hours per day to serve guests or perform tasks throughout the store.
  • Ability to bend, stoop, reach with arms and hands, climb ladders, and independently lift merchandise weighing up to 30 pounds from ground level to a minimum height of four feet.
  • Reliability and trustworthiness.

Nice To Haves

  • High school diploma or equivalent.
  • Previous retail sales or guest service experience.
  • Bilingual English/Spanish speaking and writing skills.

Responsibilities

  • Promptly greet guests, help with their video gaming needs, recommend additional items as appropriate, apply selling behaviors during transactions, and thank guests for choosing GameStop.
  • Support the store’s visual and operational environment and contribute to sales initiatives throughout the holiday season.
  • Work with the store team to keep all store areas, including restrooms, clean, organized, and merchandised according to company guidelines.
  • Stock and restock merchandise on shelves and fixtures; move products from the stock room to the front of the store; and ensure products are presented, organized, and alphabetized on the selling floor.
  • Help the store team meet and exceed sales, profit, and shrinkage reduction goals.
  • Address guest questions and concerns promptly, effectively, and courteously, and escalate issues or complaints to a store keyholder in a timely and professional manner.
  • Support inventory control and loss prevention practices, including scam awareness and adherence to safety best practices.
  • Follow GameStop policies and procedures, including those concerning attendance, confidentiality, conflicts of interest, and ethical responsibilities.
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